EDI & Integrations Specialist
Key details
- Location
- Overland Park, KS, United States
- Work style
- Onsite
- Function
- Operations & Strategy
- Focus area
- other
- Posted
- 2d ago
Skills
customer serviceedilogisticsmicrosoft windowspowershellpythonscriptingsql
About the role
About the Role
Shamrock is seeking an EDI & Integrations Specialist to join the team. The EDI & Integrations Specialist owns and supports EDI data flows between the McLeod TMS platform and Ryan Transportation’s trading partners. This role leads partner implementations, troubleshoots production issues, coordinates with internal teams and external vendors, and helps ensure reliable transaction processing.
What You’ll Do
Serve as SME over EDI technology and integrations.
Perform EDI implementations using the McLeod EDI Editor software module.
Perform coordination and testing with trading partners and 3rd party vendors.
Research and troubleshoot EDI integration issues.
Escalate troubleshooting to McLeod EDI Support as needed.
Coordinate overflow of EDI implementations with third parties.
Work with internal customers to understand implementation priorities.
Work with customers to obtain specifications and requirements for delivery of EDI transaction set(s).
Support and troubleshoot both EDI and API-based integrations between McLeod, customers, vendors, and third-party platforms.
Monitor production EDI transactions and proactively identify issues impacting business operations.
Review and document functional requirements.
Deliver prompt and concise communication and follow-up on pending issues.
Partner with brokerage and operations teams to review customer EDI scorecard performance, identify compliance gaps, and recommend EDI mapping, workflow, and template changes to improve customer ratings and meet contractual communication requirements.
What You’ll Bring
Candidates should possess strong proficiency in at least two of the following areas. Training will be provided to develop the third:
Deep knowledge and work experience of EDI and file transfer principles.
Solid understanding of McLeod Loadmaster database schema.
Ability to write and troubleshoot intermediate to advanced SQL queries for analysis, validation, and troubleshooting purposes.
Experience supporting transportation, 3PL, freight brokerage, carrier, or logistics operations.
Experience working within Windows operating systems.
Outstanding customer service skills.
Ability to work on several implementations concurrently.
Ability to read and comprehend technical manuals.
Ability to communicate technical information coherently, both verbally and in writing, to customers.
Ability to document data flow diagrams.
Must have a strong level of attention to detail and ability to follow through promptly.
What Will Set You Apart
Experience with PowerShell, Python, or other scripting languages is important.
Familiarity with automation schedulers and principles.
Working knowledge of McLeod FlowLogix software.
Shamrock is seeking an EDI & Integrations Specialist to join the team. The EDI & Integrations Specialist owns and supports EDI data flows between the McLeod TMS platform and Ryan Transportation’s trading partners. This role leads partner implementations, troubleshoots production issues, coordinates with internal teams and external vendors, and helps ensure reliable transaction processing.
What You’ll Do
Serve as SME over EDI technology and integrations.
Perform EDI implementations using the McLeod EDI Editor software module.
Perform coordination and testing with trading partners and 3rd party vendors.
Research and troubleshoot EDI integration issues.
Escalate troubleshooting to McLeod EDI Support as needed.
Coordinate overflow of EDI implementations with third parties.
Work with internal customers to understand implementation priorities.
Work with customers to obtain specifications and requirements for delivery of EDI transaction set(s).
Support and troubleshoot both EDI and API-based integrations between McLeod, customers, vendors, and third-party platforms.
Monitor production EDI transactions and proactively identify issues impacting business operations.
Review and document functional requirements.
Deliver prompt and concise communication and follow-up on pending issues.
Partner with brokerage and operations teams to review customer EDI scorecard performance, identify compliance gaps, and recommend EDI mapping, workflow, and template changes to improve customer ratings and meet contractual communication requirements.
What You’ll Bring
Candidates should possess strong proficiency in at least two of the following areas. Training will be provided to develop the third:
Deep knowledge and work experience of EDI and file transfer principles.
Solid understanding of McLeod Loadmaster database schema.
Ability to write and troubleshoot intermediate to advanced SQL queries for analysis, validation, and troubleshooting purposes.
Experience supporting transportation, 3PL, freight brokerage, carrier, or logistics operations.
Experience working within Windows operating systems.
Outstanding customer service skills.
Ability to work on several implementations concurrently.
Ability to read and comprehend technical manuals.
Ability to communicate technical information coherently, both verbally and in writing, to customers.
Ability to document data flow diagrams.
Must have a strong level of attention to detail and ability to follow through promptly.
What Will Set You Apart
Experience with PowerShell, Python, or other scripting languages is important.
Familiarity with automation schedulers and principles.
Working knowledge of McLeod FlowLogix software.
How well do you match this job?
Free account needed to apply or save. It takes a minute, and we'll bring you right back to this job.