EDI Support Specialist
Aalberts Integrated Piping Systems Americas
Charlotte, NC, United States7h ago
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Key details
- Location
- Charlotte, NC, United States
- Work style
- Onsite
- Level
- Mid level
- Job type
- Full-time
- Experience
- 3–5 yrs
- Function
- Customer success & Support
- Focus area
- other
- Posted
- 7h ago
Skills
About the role
EDI Support Specialist
Ready to change the future, your way?
This is an excellent opportunity for a proactive EDI Support Specialist to unlock your ambition and work the future at Aalberts.
As a full-time EDI Support Specialist at Aalberts, you will provide day-to-day Electronic Data Interchange (EDI) support, troubleshoot transaction errors, support EDI testing and implementation activities, and assist with JD Edwards and connected system interfaces. You will work closely with customer service, customers, vendors, and internal IT partners to keep transactions flowing accurately and reliably.
the Aalberts way
Aalberts is built on entrepreneurship. We believe the more space people are given, the greater their chance of finding brilliant solutions for our customers. That is why we encourage everyone to take ownership, think independently yet work as one team. You are in charge today of what happens tomorrow. For yourself, for the company, and for our planet.
your challenge
- Provide daily support for EDI transactions, with primary focus on ANSI X12 850 customer purchase orders, 855 purchase order acknowledgments, 810 invoices, 856 advance ship notices, and 997 functional acknowledgements.
- Monitor and process inbound and outbound EDI files; investigate errors involving item numbers, vendors or suppliers, required fields, file formats, and other transaction data.
- Correct transaction files when appropriate or coordinate resolution with customers, vendors, customer service, and internal users.
- Support EDI implementation and testing activities, including EDI testing and cutover as part of the company’s migration to JD Edwards EnterpriseOne, obtaining current customer specifications, coordinating test cycles, documenting results, and confirming successful transaction processing.
- Assist with trading partner setup and ongoing maintenance, including buying groups and related setup within JD Edwards.
- Create and maintain clear EDI process, transaction, testing, specification, and troubleshooting documentation.
- Provide functional support for JD Edwards tickets and help resolve issues involving EDI integration and distribution or manufacturing processes.
- Support interfaces between JD Edwards and other connected applications, including manufacturing and shop-floor systems, and help expand support as additional integrations are introduced.
- Use SQL queries to investigate transaction data, validate system information, troubleshoot issues, and provide basic ad hoc data support to end users.
- Take a proactive approach to identifying opportunities to expand the company's EDI footprint and improve integration reliability, process efficiency, and user support.
- Communicate issue status, required changes, testing outcomes, and resolution steps clearly to technical and non-technical stakeholders.
requirements
- Three to five years of experience supporting JD Edwards, with experience in a manufacturing or distribution environment preferred.
- Working knowledge of JD Edwards Sales Order Management and Procurement, including EDI interface tables (F47 series) and inbound/outbound EDI processing.
- Hands-on EDI support experience and working knowledge of ANSI X12 transaction standards, particularly 850, 855, 810, and 856 transactions.
- Familiarity with EDI communication methods such as AS2, SFTP, and VANs.
- Experience supporting integrations between EDI and JD Edwards; experience with interfaces to other enterprise applications is preferred.
- Ability to read EDI files, identify transaction errors, troubleshoot root causes, and coordinate corrective action through resolution.
- Experience supporting EDI testing, trading partner onboarding, specifications, and production support. Experience with a specific EDI platform is not required.
- Working knowledge of SQL for querying databases, retrieving data, and supporting troubleshooting or ad hoc reporting; advanced database development is not required.
- Strong documentation skills with the ability to create and maintain process instructions, transaction specifications, testing records, and support materials.
- Excellent written and verbal communication skills and the ability to work effectively with customers, vendors, customer service, business users, and technical teams.
- Proactive, collaborative, detail-oriented, and comfortable managing time-sensitive support issues and methodical testing work.
- Ability to prioritize multiple requests, follow issues through closure, and work independently while contributing as part of a small team.
- Proficiency with Microsoft Office applications, especially Excel.
targeted attributes
- Results oriented with a proactive mindset
- Champion for change and continuous improvement
- Strong problem solving skills.
- Demonstrated ability to develop relationships, communicate effectively and influence
why work at Aalberts?
- Globally renowned company, dedicated to technological innovation and excellence
- Diverse teams of passionate individuals, committed to making a difference
- Professional growth and development opportunities
- Think independently yet work as one team
- Be in charge today of what happens tomorrow
about Aalberts
We are a company of over 13,000 passionate people spread across 50 countries, working as one to engineer mission-critical technologies, making impact in everyday life. Aalberts IPSA proudly supports eco-friendly buildings to high-tech manufacturing, minuscule microchips to the largest seagoing vessels, and next gen vehicles to lightweight airplanes. Since 1975, we have been at the forefront of where technological innovation truly matters and progress is really made for a clean, smart and responsible future.
compensation and benefits
The salaried rate for this role is fair and decided upon based on experience and proven skills alignment through our interview process. This role will observe our company’s 12 paid holidays, generous paid time off and competitive full suite benefits package.
go ahead, work the future at Aalberts
Our procedure involves application submission, screening, assessments, selection, and offer/onboarding. The process follows a tentative time frame and is subject to the availability of both parties and the completion of each stage.
our commitment to all
Aalberts IPSA is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other classification protected by law.
Uninvited agency solicitation will not be considered. Profiles sent by third-party recruiters will be treated as direct applications from the candidate.