Warehouse Supervisor

Founded in 1902, Wasserstrom is a national leader in the manufacturing and distribution of foodservice equipment and supplies. From design through installation, we operate as a global supplier, custom manufacturer, and consolidator of fixtures, furniture, and equipment, delivering flexible solutions to the places where people eat, sleep, work, play, shop, and gather.

Our success is driven not just by our national presence, buying power, regional consolidation, logistics operations, creative expertise, and innovative engineering, but by our people. Guided by our core values of Attitude, Effort, Trust, Innovation, and Family, we bring a positive, can-do mindset rooted in teamwork, accountability, and respect for diverse perspectives. We give our best every day by being responsive, resourceful, and resilient, standing by our word and taking ownership of our work. We embrace continuous improvement, encourage new ideas, and learn from mistakes as we push into new territory.

Job Summary:

The Warehouse Supervisor provides leadership for daily warehouse operations, including the supervision, development, and direction of warehouse associates. Drives a strong culture of safety, productivity, and continuous improvement while optimizing staffing and workflow. Collaborates with management to evaluate operational needs, implement process improvements, and achieve department and facility goals.

Essential Duties and Responsibilities:

People Management

• Supervise warehouse associates at a specific manufacturing location
• Provide direction to associates on assigned tasks and procedures
• Provide training and performance feedback
• Conduct associate check-ins; responsible for achievement of goals and objectives
• Complete other supervisory tasks as needed

Process Management

• Manage warehouse processes and procedures at a specific manufacturing location
• Review daily work schedules; prioritize and delegate tasks to ensure needed items meet shipping schedules
• Review daily inventory of finished goods; minimize handling and damage to products
• Communicate special truck loading configuration or customer delivery requirements
• Respond to and resolve warehouse operation issues
• Collaborate with management and implement department initiatives
• Perform other tasks to support warehouse operations as needed

Minimum Experience and Education:

• Minimum 2 Year / Associate Degree or Equivalent Experience
• 3 - 5 years related experience and/or training

Other Skills and Abilities:

• Proficient computer skills; ability to use MS Office Suite, including Outlook, Word, Excel, and PowerPoint
• Advanced knowledge of inventory management and order entry systems, such as SyteLine
• Advanced knowledge of proper warehouse processes and procedures
• Ability to use inventory systems and technology, such as radio scanners
• Ability to operate a forklift
• Advanced communication skills; speaks and writes thoughtfully; demonstrates active listening
• Advanced interpersonal skills; effectively resolves conflicts; demonstrates empathy; maintains confidentiality
• Detail oriented; meets quality standards and demonstrates accuracy and thoroughness
• Organized; completes work in a timely manner; able to prioritize and meet deadlines
• Problem-solver; gathers and analyzes information skillfully and generates suggestions for improving work
• Capable of working independently and as a member of a team; contributes to building a positive team spirit
• Observes and follows safety procedures

Work Environment and Physical Demands:

• Manufacturing Environment – may cause exposure to heat, noise, vibration, odors, dust or moving mechanical parts
• Medium to Heavy Work – requires the ability to exert up to 100 lbs. with team or mechanical assistance, requires the ability to individually exert up to 75 lbs. of force occasionally, and/or exert up to 35 lbs. of force frequently, and/or exert up to 15 lbs. of force constantly to lift, move, push, or pull objects and materials
• Regularly required to use hands to finger, handle, or feel materials and equipment
• Frequently required to stand and reach with hands and arms
• Required to walk, see close and at distance, and talk and hear