Vendor Management and Project Support Specialist III

Job Summary:
Primarily responsible for supporting Riverview’s Vendor Management Program. This position also supports Project Management by assisting with coordination and tracking of various bank initiatives.
The salary for this role will be between $28 and $37. The specific salary offered will depend on several factors including but not limited to applicant’s skills and prior relevant experience. Hired candidate may be eligible for healthcare benefits, 401K plan, short term & long-term disability coverage, life insurance, vacation & sick time, educational assistance, and several holidays. Certain roles are eligible for additional rewards

Job Functions:

Vendor Management
• Work as a means of support and communication with various business units, inclusive of vendor management.
• Educates staff on vendor management policy and procedures.
• Ensure plans of action/remediation plans are in place for audit/exam deficiencies. Report on outstanding items to ensure deficiencies are addressed
• Coordinates new vendor onboarding and ongoing due diligence process, including vendor renewals.
• Monitors and track documents needed from third-party vendors.
• Reviews vendor summary reports and escalates any identified risks.
• Prepares an annual vendor summary report for delivery to the board.
• Assists with reviewing and updating related policies and procedures.
• Coordinates document gathering of vendor management-related request items for internal/outsourced audit testing and for regulatory exams.

Project Support
• Assist in the coordination and scheduling of project meetings, including preparing agendas and documenting meeting minutes.
• Track project milestones, deliverables, and deadlines to ensure timely completion of initiatives.
• Maintain project documentation and update project management tools or dashboards as needed.
• Support cross-departmental communication and help resolve any issues that may impact project progress.
• Perform other duties and special projects as assigned.

Typical Experience and Education:

• 5+ years of experience Vendor Management
• Associate's degree (A. A.) or equivalent from two-year college or technical school

Knowledge, Skills, and Abilities:
• Vendor Management Support: Serves as a subject matter expert on vendor management processes and regulations. Advises management on regulatory impacts and ensures compliance in strategic vendor decisions. Leads vendor due diligence reviews and renewal processes.
• Project Support: Leads support of complex, multi-layered projects and contracts with cross-functional impact.
• Data & Analysis: Interprets complex data trends to identify vendor or project risks and opportunities. Provides insights that shape operational or strategic decisions.
• Communication & Documentation: Authors complex reports and procedures. Provides support and coaching to others.
• Technology Skills: Leverages advanced MS Office features and digital workflow tools to optimize team efficiency. Serves as a resource for software use and process improvements.
• Professional Standards: Champions compliance with vendor and project governance policies. Acts as a mentor to junior specialists and influences continuous improvement across processes and systems.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to effectively communicate via phone/video, messaging, and email. The employee is required to use computer and office equipment such as a computer, printer, copier, as well as computer software such as Microsoft Office. You may also frequently be required to occupy a workstation for long periods of time.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.