Solar Service Engineer
Hanoi, Vietnam15h ago
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Skills
About the role
JOB OVERVIEW
Our client is seeking a Service Engineer responsible for providing technical support, on-site project implementation, commissioning, troubleshooting, and maintenance of Solar PV, Battery Energy Storage Systems (BESS), and Site Power solutions. The role focuses on ensuring system reliability, service quality, and customer satisfaction.
KEY RESPONSIBILITIES
Provide remote and on-site technical assistance, including troubleshooting, fault diagnosis, and root cause analysis.
Support on-site project execution, covering installation supervision, commissioning, testing, and acceptance of Solar PV, BESS, and Site Power systems.
Conduct preventive maintenance, system inspections, and resolution of technical issues to maintain reliable system performance.
Prepare technical documentation, service reports, training materials, and spare parts requirements.
Collaborate with customers, EPC contractors, and project teams to ensure effective project implementation and handover.
Promote service solutions and identify potential opportunities for service business development.
Ensure all service activities comply with applicable safety standards, quality requirements, and service-level agreements (SLAs).
Requirements
Education and Experience
Bachelor's degree in Electrical Engineering, Electronics, Automation, Renewable Energy, or related disciplines.
Previous experience in Solar PV, BESS, Site Power, or power electronics is preferred.
Practical experience in on-site installation, commissioning, testing, and troubleshooting of electrical power systems.
Relevant technical certifications are considered an advantage.
Technical Skills and Knowledge
Ability to read and interpret electrical drawings, single-line diagrams (SLDs), wiring diagrams, and technical specifications.
Familiarity with electrical testing equipment, commissioning procedures, site safety requirements, and permit-to-work procedures.
Ability to coordinate effectively with EPC contractors, customers, and project teams throughout site execution and acceptance.
Good written and spoken English communication skills, including the ability to understand technical documentation, prepare reports, and communicate with international teams.
Willingness to travel frequently and work at project sites when required.
Core Competencies
Strong logical thinking, analytical abilities, and problem-solving skills.
Effective communication, teamwork, and a customer-oriented mindset.
Ability to work independently and take responsibility for resolving technical issues.
Good technical reporting, documentation, and on-site coordination skills.
Adaptability to challenging site conditions and willingness to learn and apply new technologies.