TECHNICAL ENGINEER – CONSTRUCTION MATERIALS / CONSTRUCTION CHEMICALS
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Skills
About the role
ACG_3921_JOB
JOB DESCRIPTION
Act as the technical representative for construction chemical products within the distribution sales channel.
Work closely with the Sales team to support commercial activities by providing customers with technical consultation on waterproofing products, construction chemicals, related solutions, and appropriate application methods.
Develop technical documentation, application guidelines, and construction method statements for relevant products and solutions.
Provide technical support to internal stakeholders including Sales, Product Marketing, Trade Marketing, Manufacturing, and Quality Control teams.
Work directly with external stakeholders including distributors, dealers, Design & Build companies, contractors, and construction professionals to provide product and application support.
Respond to technical inquiries and customer concerns and support the resolution of product- or application-related issues.
Monitor activities within the assigned scope and provide technical recommendations and regular reports to management.
Travel across Northern provinces when required to support Sales activities, customers, and market development
Requirements
Bachelor’s degree in Construction Materials Engineering, Construction Chemicals, or a related technical discipline.
Approximately 3–5 years of experience in construction materials, construction chemicals, or a related field.
Good understanding of the construction industry, building materials, and relevant product applications.
Strong teamwork and cross-functional coordination capabilities.
Good communication and presentation skills, with the ability to present effectively to both internal teams and external customers.
Ability to handle customer inquiries and complaints in a professional and solution-oriented manner.
Proficiency in Microsoft Word, Excel, and PowerPoint is required.
Careful, detail-oriented, cooperative, willing to learn, and capable of working effectively under pressure.
Willingness to travel and closely follow up with customers when required.
Benefits
Healthcare coverage for employees and eligible family members.
Structured training and individual career development programs.
Working equipment, including a company laptop.
Competitive employee reward and benefits programs.