Senior IT Business Analyst

SUMMARY
Responsible for leveraging expertise in business analysis, project coordination, and Agile delivery to support complex technology initiatives, drive process improvements, and mentor junior team members. Coordinate activities across SES, Alliant teams, external clients, vendors, and technology partners. Partner with business liaisons and stakeholders on requirements, backlog readiness, and release planning, while supporting Agile delivery. Work with designated business and technology leaders who retain overall delivery accountability.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Lead business analysis, stakeholder discovery, and documentation of business requirements, functional specifications, user stories, acceptance criteria, and process workflows.Analyze and improve business processes, identifying opportunities for automation, efficiency, and better user adoption.Partner with Business Liaisons, Product Owners, and stakeholders on request intake, backlog reviews, and business priority discussions.Facilitate release prioritization and scope discussions using business priorities, engineering estimates, dependencies, and available capacity; support leadership decisions.Coordinate requirements readiness with Business Analysts, Engineering, and QA before sprint planning and development.Maintain project schedules, milestones, risks, issues, dependencies, decisions, and action items; proactively follow up and escalate impediments.Coordinate concurrent technology initiatives across SES, Alliant, external clients, vendors, and implementation partners.Facilitate cross-functional project meetings and communicate status, delivery expectations, and decisions to stakeholders and leadership.Support Agile and Scrum delivery, including backlog refinement, sprint planning, reviews, retrospectives, and Scrum Master coverage as needed.Coordinate UAT, business validation, release planning, implementation readiness, and post-release follow-up with participating teams.Collaborate with technical teams on system integrations, data exchanges, application modernization, and infrastructure initiatives.Use SQL to query and validate data, investigate discrepancies, and support root cause analysis and business requirements.Lead complex data analysis and deliver actionable insights for business decisions.Develop or enhance Power BI dashboards and visualizations to support strategic and operational reporting needs.Generate and improve recurring and ad hoc reports, ensuring accuracy, clarity, and alignment with stakeholder needs.Ensure project, process, and requirements documentation is accurate, current, and accessible throughout delivery.Mentor junior analysts and promote consistent requirements practices, documentation standards, and knowledge sharing.Guide cross-functional teams, facilitate resolution of competing needs, and drive accountability without requiring direct reporting authority.Support workload visibility and team development; demonstrate readiness for broader BA leadership responsibilities as organizational needs evolve.Leverage approved AI tools to support research, requirements analysis, documentation, and process improvements, while ensuring accuracy and adherence to company policies.Performs all duties in accordance with all company policies and procedures, and all federal, state and local laws, wherein the Company operates.Performs other duties as assigned.
QUALIFICATIONS EDUCATION/EXPERIENCE
Bachelor's Degree or equivalent combination of education and experience Seven (7) or more years business analysis, project management, or related work experienceExperience with project management and Agile delivery tools to plan, track, and coordinate projects and releases Insurance industry experience
SKILLS
Expertise in business analysis, requirements documentation, process modeling, and data analytics tools such as Power BI, Tableau, and SQL.Experience with Agile/Scrum, SDLC, backlog management, release planning, and project tracking tools.Ability to coordinate multiple initiatives across internal organizations, external clients, and vendors; manage risks and dependencies.Strong leadership and mentoring skills, with the ability to guide teams and influence without formal authority.Excellent written and verbal communication, stakeholder facilitation, analytical problem-solving, and process improvement skills.Demonstrates curiosity, resourcefulness, and a proactive, self-directed approach to problem solving, with the ability to work independently and navigate ambiguity.
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