ROW Contract Administrator - Business Programs & Process Improvement

Help shape how we manage contracts, not just process them.

The Right of Way Division is looking for an experienced contract professional who is ready to take a broader role in how our contract program operates. In addition to supporting day-to-day contract administration, this position will help improve business processes, strengthen the provider evaluation program, and play a key role in implementing new systems and automated workflows. You’ll work closely with Contract Specialists, program staff, and technology partners to understand how work is performed, identify opportunities for improvement, translate business needs into workable solutions, and help those solutions succeed after implementation. We’re looking for someone with strong contract knowledge who also enjoys solving problems, improving processes, working across teams, and helping turn new ideas and technology into practical day-to-day operations.

In ROW, we foster a culture grounded in Respect, Honesty, Transparency, Trust, Kindness, Accountability, and Unity. We seek candidates who embody these values and contribute positively to our mission and community.

Help shape how we manage contracts, not just process them.

The Right of Way Division is looking for an experienced contract professional who is ready to take a broader role in how our contract program operates. In addition to supporting day-to-day contract administration, this position will help improve business processes, strengthen the provider evaluation program, and play a key role in implementing new systems and automated workflows. You’ll work closely with Contract Specialists, program staff, and technology partners to understand how work is performed, identify opportunities for improvement, translate business needs into workable solutions, and help those solutions succeed after implementation. We’re looking for someone with strong contract knowledge who also enjoys solving problems, improving processes, working across teams, and helping turn new ideas and technology into practical day-to-day operations.

In ROW, we foster a culture grounded in Respect, Honesty, Transparency, Trust, Kindness, Accountability, and Unity. We seek candidates who embody these values and contribute positively to our mission and community.

Stassney Hq - Main (SHQMAIN)
6230 East Stassney Lane
Austin, 78744

At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:

• Retirement Plans
• Alternative and/or Flexible Work Schedules
• Paid Leave and Holidays
• Health Premiums paid at 100% for Full-Time Employees
• On-the-Job Training
• Tuition Assistance Program
• Holistic Wellness Program with Leave Incentives
• Career Development and Advancement Opportunities
• Family-Friendly Policies and Programs

In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.

For a complete list of our total compensation package please visit our website at: Total Compensation Package
To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)

At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:

• Retirement Plans
• Alternative and/or Flexible Work Schedules
• Paid Leave and Holidays
• Health Premiums paid at 100% for Full-Time Employees
• On-the-Job Training
• Tuition Assistance Program
• Holistic Wellness Program with Leave Incentives
• Career Development and Advancement Opportunities
• Family-Friendly Policies and Programs

In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.

For a complete list of our total compensation package please visit our website at: Total Compensation Package
To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)

Performs advanced contract administration and program support work for the Right of Way Division’s Contracts & Finance Section. Work involves administering contracts and related activities; analyzing and improving contract administration processes; developing and maintaining procedures, controls, and guidance; and providing technical assistance on contract-related matters.

Serves as a key business resource for contract system modernization and process-improvement initiatives. Works with program staff, technical teams, and other stakeholders to identify business needs, document requirements and processes, evaluate proposed solutions, coordinate testing and implementation activities, and support the ongoing use and improvement of contract-management systems and workflows.

Supports the administration and continuous improvement of statewide contract programs and processes, including provider evaluation, contract and work authorization workflows, contract data and registries, and related business functions. May develop procedures and training, research and recommend improvements to contract administration systems and processes, and provide technical guidance to other staff. Works with limited supervision and assumes direct accountability for assigned work products.

This position operates within a values-driven environment where collaboration, integrity, and empathy are essential. Our team culture emphasizes transparency, mutual respect, and shared accountability.

Essential Duties:

• Confers with procurement staff, legal staff and management on various legal matters; inspects and reviews contracts for compliance with certification requirements, laws, regulations, policies, and procedures.
• Coordinates analysis, oversees interpretation of legislation, statutes, federal regulations and coordinates the development of policies and procedures to ensure compliance with Department and governmental regulations.
• May conduct training on complex contracting issues of statewide significance.
• Monitors contract performance by examining billings, fiscal data, and eligibility determinations for compliance with terms of contract and policies; recommends cancellation of contracts when deviations occur.
• Oversees and provides advanced technical assistance to plan, develop, implement, and monitor effective programs; researches and makes recommendations concerning contract administration systems.
• Oversees maintenance, updating, and compilation of detailed data, reports, summaries, files, records, logs statistics or specific contracts including procurement documents and revisions; oversees writing of routine and unique correspondence.
• Provides advanced technical and administrative support to include reviewing, processing, answers questions, provides assistance and handles complaints and resolution of discrepancies and problems regarding contracts, billing, payment and warrants.
• Captures, documents and/or implements functional business requirements.
• Consults with, coordinates, facilitates and integrates the activities of business specialists, information providers, and technical resources.
• Develops recommendations for improvement and/or corrective action to standardize or improve current processes or systems.
• Researches, plans, coordinates and develops programs, projects, activities or procedures to increase productivity, efficiency and streamline operations.
• Oversees the assessment of current organizational, procedural, or operational systems for effectiveness, efficiency, and conformance to established guidelines.
• Performs other job responsibilities as assigned.

Performs advanced contract administration and program support work for the Right of Way Division’s Contracts & Finance Section. Work involves administering contracts and related activities; analyzing and improving contract administration processes; developing and maintaining procedures, controls, and guidance; and providing technical assistance on contract-related matters.

Serves as a key business resource for contract system modernization and process-improvement initiatives. Works with program staff, technical teams, and other stakeholders to identify business needs, document requirements and processes, evaluate proposed solutions, coordinate testing and implementation activities, and support the ongoing use and improvement of contract-management systems and workflows.

Supports the administration and continuous improvement of statewide contract programs and processes, including provider evaluation, contract and work authorization workflows, contract data and registries, and related business functions. May develop procedures and training, research and recommend improvements to contract administration systems and processes, and provide technical guidance to other staff. Works with limited supervision and assumes direct accountability for assigned work products.

This position operates within a values-driven environment where collaboration, integrity, and empathy are essential. Our team culture emphasizes transparency, mutual respect, and shared accountability.

Essential Duties:

• Confers with procurement staff, legal staff and management on various legal matters; inspects and reviews contracts for compliance with certification requirements, laws, regulations, policies, and procedures.
• Coordinates analysis, oversees interpretation of legislation, statutes, federal regulations and coordinates the development of policies and procedures to ensure compliance with Department and governmental regulations.
• May conduct training on complex contracting issues of statewide significance.
• Monitors contract performance by examining billings, fiscal data, and eligibility determinations for compliance with terms of contract and policies; recommends cancellation of contracts when deviations occur.
• Oversees and provides advanced technical assistance to plan, develop, implement, and monitor effective programs; researches and makes recommendations concerning contract administration systems.
• Oversees maintenance, updating, and compilation of detailed data, reports, summaries, files, records, logs statistics or specific contracts including procurement documents and revisions; oversees writing of routine and unique correspondence.
• Provides advanced technical and administrative support to include reviewing, processing, answers questions, provides assistance and handles complaints and resolution of discrepancies and problems regarding contracts, billing, payment and warrants.
• Captures, documents and/or implements functional business requirements.
• Consults with, coordinates, facilitates and integrates the activities of business specialists, information providers, and technical resources.
• Develops recommendations for improvement and/or corrective action to standardize or improve current processes or systems.
• Researches, plans, coordinates and develops programs, projects, activities or procedures to increase productivity, efficiency and streamline operations.
• Oversees the assessment of current organizational, procedural, or operational systems for effectiveness, efficiency, and conformance to established guidelines.
• Performs other job responsibilities as assigned.

Minimum Qualifications:

Education: Bachelor's Degree in business administration, finance, or a related discipline.
Experience: 6 years of contract administration, contract management, contract development, or related experience (Experience can be satisfied by full time or prorated part time equivalent)
-Relevant experience may be substituted for education on a year per year basis. Substitutions for Minimum Qualifications
Licenses and Certifications: Valid driver’s license. This position requires driving a state vehicle.

Preferred Qualifications:

Project Management Professional (PMP) certification

Competencies:

Extensive knowledge of:

• Auditing and investigative methods, practices and procedures
• Generally accepted accounting principles, procedures, and terminology
• Contract negotiation, development and management methods
• Contract writing and specifications
• Contract administration/management systems
• Contract billing procedures
• Legal terminology

Expert skill in:

• Developing, interpreting, and implementing policies, procedures, and technical information
• Research and analysis methodologies
• Researching, analyzing, and interpreting policies and state and federal laws and regulations specific to functional area
• Public relations for maintaining effective working relationships with individuals and groups, both internal and external
• Analyzing business, technical, and managerial problems and developing, recommending, and implementing effective solutions

Proficient skill in:

• Leading, assigning, reviewing, and monitoring the work of others
• Evaluating products, equipment and material
• Prioritizing and organizing work assignments
• Developing and giving presentations
• Using computers, applicable programs, applications, and systems

Other Attributes:

• Exercises logic and reasoning to define problems, establish facts and draw valid conclusions; makes decisions that support business objectives and goals

Physical Requirements and Working Conditions:

• Sedentary work: Lift up to 10 lbs at a time and occasionally carry files/small tools
• Repetitive Motion-substantial movements of the wrists, hands, and/or fingers
• Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading

Conditions of Employment:

Please read the Standard Conditions of Employment (TxDOT) for all positions.

Minimum Qualifications:

Education: Bachelor's Degree in business administration, finance, or a related discipline.
Experience: 6 years of contract administration, contract management, contract development, or related experience (Experience can be satisfied by full time or prorated part time equivalent)
-Relevant experience may be substituted for education on a year per year basis. Substitutions for Minimum Qualifications
Licenses and Certifications: Valid driver’s license. This position requires driving a state vehicle.

Preferred Qualifications:

Project Management Professional (PMP) certification

Competencies:

Extensive knowledge of:

• Auditing and investigative methods, practices and procedures
• Generally accepted accounting principles, procedures, and terminology
• Contract negotiation, development and management methods
• Contract writing and specifications
• Contract administration/management systems
• Contract billing procedures
• Legal terminology

Expert skill in:

• Developing, interpreting, and implementing policies, procedures, and technical information
• Research and analysis methodologies
• Researching, analyzing, and interpreting policies and state and federal laws and regulations specific to functional area
• Public relations for maintaining effective working relationships with individuals and groups, both internal and external
• Analyzing business, technical, and managerial problems and developing, recommending, and implementing effective solutions

Proficient skill in:

• Leading, assigning, reviewing, and monitoring the work of others
• Evaluating products, equipment and material