Retail Performance & Dealer Strategy

Retail Sales Planning & Performance Steering

• Define annual and quarterly retail sales strategy considering production pipeline, launch plan, product lifecycle, seasonality, competition, demand, stock and regulatory developments.
• Prepare monthly retail sales forecasts by type class based on sales and market trends, stock availability and homologation schedule.
• Balance type-class sales plans with the agreed annual MAD plan and relevant product-mix priorities.
• Monitor actual sales, order intake, stock and target achievement; identify performance gaps and develop steering scenarios and countermeasures.
• Provide retail trend and forecast information for KUFRI planning and other relevant management processes.
• Monitor the Korean automotive market, regulation and competitor product line-up to support timely business responses.

Dealer Target, Incentive & Performance Management

• Develop retail strategies and dealer steering measures to support MBK target achievement and an effective product mix.
• Prepare and propose the annual Dealer Performance Bonus Scheme, including analysis of HQ guidelines, comparison with the existing scheme, stakeholder alignment and dealer cascading.
• Prepare and lead the annual Dealer Target Agreement process, including analysis of the agreed MBBP target, model mix and strategic focus areas.
• Develop the internal dealer target picture, templates and supporting materials; review dealer submissions and finalize targets through continuous alignment.
• Continuously monitor dealer target achievement and develop in-year steering measures, including target adjustment and performance bonus measures, based on business needs.
• Develop and maintain dealer operational-excellence scorecard concepts under the Sales area.

Management Reporting & Business Insights

• Develop and maintain consistent retail performance reporting and analysis for management decision-making, target steering and business reviews.
• Consolidate sales-performance data, market insights and steering proposals for regular and ad-hoc management meetings.
• Prepare fact-based analyses and scenarios covering closing expectations, target achievement, product mix, incentive measures and areas requiring countermeasures.
• Coordinate responsible business figures and ensure timely, reliable input for internal management reporting.
• Support the continuous enhancement of local dashboards and reporting tools in alignment with business requirements and relevant data owners.

Dealer Management Communication & Alignment

• Plan and coordinate regular and ad-hoc dealer management communication platforms, including agenda, management messages, performance updates and steering measures.
• Develop clear, transparent and strategically aligned dealer communication materials reflecting the latest market and business situation.
• Align dealer communication packages with internal stakeholders to ensure consistency with MBK business priorities.
• Coordinate inputs, supporting data and meeting materials across relevant functions, and follow up on agreed communication items.

Sales Process Excellence & Retail Transformation

• Identify weaknesses and improvement opportunities in end-to-end sales processes and develop practical solutions with dealers and internal stakeholders.
• Lead or proactively participate in sales-process, retail-policy and sales-system improvement initiatives.
• Collect dealer feedback on process and system changes and translate it into improvement requirements.
• Prepare dealer training and information-sharing sessions covering sales processes, systems and changes.
• Initiate and develop dealer standards and retail policies under the Sales area, with clear governance and stakeholder alignment.

Retail Sales Planning & Performance Steering

• Define annual and quarterly retail sales strategy considering production pipeline, launch plan, product lifecycle, seasonality, competition, demand, stock and regulatory developments.
• Prepare monthly retail sales forecasts by type class based on sales and market trends, stock availability and homologation schedule.
• Balance type-class sales plans with the agreed annual MAD plan and relevant product-mix priorities.
• Monitor actual sales, order intake, stock and target achievement; identify performance gaps and develop steering scenarios and countermeasures.
• Provide retail trend and forecast information for KUFRI planning and other relevant management processes.
• Monitor the Korean automotive market, regulation and competitor product line-up to support timely business responses.

Dealer Target, Incentive & Performance Management

• Develop retail strategies and dealer steering measures to support MBK target achievement and an effective product mix.
• Prepare and propose the annual Dealer Performance Bonus Scheme, including analysis of HQ guidelines, comparison with the existing scheme, stakeholder alignment and dealer cascading.
• Prepare and lead the annual Dealer Target Agreement process, including analysis of the agreed MBBP target, model mix and strategic focus areas.
• Develop the internal dealer target picture, templates and supporting materials; review dealer submissions and finalize targets through continuous alignment.
• Continuously monitor dealer target achievement and develop in-year steering measures, including target adjustment and performance bonus measures, based on business needs.
• Develop and maintain dealer operational-excellence scorecard concepts under the Sales area.

Management Reporting & Business Insights

• Develop and maintain consistent retail performance reporting and analysis for management decision-making, target steering and business reviews.
• Consolidate sales-performance data, market insights and steering proposals for regular and ad-hoc management meetings.
• Prepare fact-based analyses and scenarios covering closing expectations, target achievement, product mix, incentive measures and areas requiring countermeasures.
• Coordinate responsible business figures and ensure timely, reliable input for internal management reporting.
• Support the continuous enhancement of local dashboards and reporting tools in alignment with business requirements and relevant data owners.

Dealer Management Communication & Alignment

• Plan and coordinate regular and ad-hoc dealer management communication platforms, including agenda, management messages, performance updates and steering measures.
• Develop clear, transparent and strategically aligned dealer communication materials reflecting the latest market and business situation.
• Align dealer communication packages with internal stakeholders to ensure consistency with MBK business priorities.
• Coordinate inputs, supporting data and meeting materials across relevant functions, and follow up on agreed communication items.

Sales Process Excellence & Retail Transformation

• Identify weaknesses and improvement opportunities in end-to-end sales processes and develop practical solutions with dealers and internal stakeholders.
• Lead or proactively participate in sales-process, retail-policy and sales-system improvement initiatives.
• Collect dealer feedback on process and system changes and translate it into improvement requirements.
• Prepare dealer training and information-sharing sessions covering sales processes, systems and changes.
• Initiate and develop dealer standards and retail policies under the Sales area, with clear governance and stakeholder alignment.

Education
• Bachelor’s degree or equivalent qualification.

Experience
• Minimum five years of relevant business experience. (Automotive industry experience is preferred)
• At least four years of experience in sales plan, retail operations, performance management or a related field.

Specific knowledge and competencies
• Strong knowledge of the automotive industry, brands, products and retail/dealer business models.
• Advanced analytical and forecasting skills, including sales-performance analysis and scenario development.
• Sound understanding of MBK and dealer business processes, target and incentive mechanisms, and management reporting.
• Strong communication, stakeholder-management, problem-solving and project-management skills.
• Ability to translate complex data and market developments into clear recommendations and actionable steering measures.

[Other Information]

Recruitment Process - Mercedes-Benz Korea follows a structured recruitment process consisting of the following steps:

1) Document Screening
2) Personality & aptitude test
3) First Interview
4) Second Interview
5) Offer Discussion
6) Final Selection

Recruitment Notice

• Applicants may apply for only one position currently open at Mercedes-Benz Korea (duplicate applications are not allowed).
• Only candidates who have no restrictions on overseas travel are eligible to apply. (For male applicants, military service must be completed or exempted.)
• Applicants eligible for employment protection (e.g., veterans, persons with disabilities) will be given preference in accordance with relevant laws.
• Mercedes-Benz Korea conducts its recruitment process in compliance with Article 7 of the Equal Employment Opportunity Act.
• If any information provided in the application or during the recruitment process is found to be false, unverifiable by documentation, or if fraudulent documents are submitted, the offer may be revoked or the applicant may face disadvantages in the process.
• In accordance with Article 11 of the Fair Hiring Procedure Act, applicants may request the return of submitted documents. However, documents submitted via the company website or email, or those voluntarily provided without the company’s request, are not subject to return.

Education
• Bachelor’s degree or equivalent qualification.

Experience
• Minimum five years of relevant business experience. (Automotive industry experience is preferred)
• At least four years of experience in sales plan, retail operations, performance management or a related field.

Specific knowledge and competencies
• Strong knowledge of the automotive industry, brands, products and retail/dealer business models.
• Advanced analytical and forecasting skills, including sales-performance analysis and scenario development.
• Sound understanding of MBK and dealer business processes, target and incentive mechanisms, and management reporting.
• Strong communication, stakeholder-management, problem-solving and project-management skills.
• Ability to translate complex data and market developments into clear recommendations and actionable steering measures.

[Other Information]

Recruitment Process - Mercedes-Benz Korea follows a structured recruitment process consisting of the following steps:

1) Document Screening
2) Personality & aptitude test
3) First Interview
4) Second Interview
5) Offer Discussion
6) Final Selection

Recruitment Notice

• Applicants may apply for only one position currently open at Mercedes-Benz Korea (duplicate applications are not allowed).
• Only candidates who have no restrictions on overseas travel are eligible to apply. (For male applicants, military service must be completed or exempted.)
• Applicants eligible for employment protection (e.g., veterans, persons with disabilities) will be given preference in accordance with relevant laws.
• Mercedes-Benz Korea conducts its recruitment process in compliance with Article 7 of the Equal Employment Opportunity Act.
• If any information provided in the application or during the recruitment process is found to be false, unverifiable by documentation, or if fraudulent documents are submitted, the offer may be revoked or the applicant may face disadvantages in the process.
• In accordance with Article 11 of the Fair Hiring Procedure Act, applicants may request the return of submitted documents. However, documents submitted via the company website or email, or those voluntarily provided without the company’s request, are not subject to return.

9th Fl., Seoul Square Building (KR135984A)
남대문로5가 541 서울스퀘어 9층
서울스, 4367