QSSK-HUMAN RESOURCE BUSINESS PARTNER

JOB TITLE: HUMAN RESOURCE BUSINESS PARTNER (HRBP)

About This Job:

Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.

We are looking for a competent, skilled, and experienced Human Resource Business Partner to join our team in Kenya.

Job Purpose

To provide strategic HR business partnering to internal units and external client accounts, ensuring effective employee relations, labour compliance, workforce planning, performance management and HR service delivery. The role holder will lead a team, drive HR analytics and reporting, monitor budgets and participate in client review meetings to continuously improve HR service delivery.

Key Responsibilities

1. HR Business Partnering

• Partner with internal business units and external client accounts to align HR strategies with business objectives.
  
• Provide HR advisory support to line managers and senior stakeholders on people matters.
  
• Participate in client review meetings and drive HR service delivery improvement initiatives.
  

2. Employee Relations & Compliance

• Manage employee relations, disciplinary cases, grievances, and investigations in line with Kenyan labour law and fair procedures.
  
• Ensure labour compliance, workforce planning, and HR risk management across assigned units and accounts.
  
• Monitor HR risks and implement corrective and preventative actions.
  

3. Performance Management & Development

• Drive performance management processes, learning initiatives and employee engagement programmes.
  
• Provide coaching, talent development and change-management support to business units.
  

4. Team Leadership & Reporting

• Lead and develop the HR team, ensuring high performance and accountability.
  
• Prepare HR reports, analytics, and dashboards for management and clients.
  
• Monitor HR budgets and ensure cost control within approved limits.
  

5. Reporting

• Prepare and submit reports to relevant stakeholders within agreed format and timelines (daily, weekly, monthly, quarterly).
  
• Present reports that facilitate informed and sound decision-making.
  

Requirements

Education

• Bachelor's degree in HR Management, Business Administration, Industrial Psychology, Organizational Development, or a related field.
  
• Professional HR certification
  

Experience

• Minimum 5 years' progressive HR or relevant leadership/advisory experience; multi-client experience required.
  
• Experience partnering with multiple business units or client accounts and influencing senior stakeholders.
  
• Experience in a fast-paced, multi-site, or consulting environment is an advantage.
  

Technical Skills

• Strong Kenyan labour-law and employee-relations knowledge, including fair disciplinary procedures and investigations.
  
• Workforce planning, performance management, coaching, talent development, and change-management capability.
  
• HR data reporting, analytics, risk management, and sound business judgement.
  
• Proficiency in HRIS/ERP systems and Microsoft Office applications.
  

Core Competencies

• Strong leadership and people management skills.
  
• Excellent communication and stakeholder management abilities.
  
• High integrity, accountability, and professionalism.
  
• Ability to work under pressure and meet deadlines.
  
• Results-oriented with a continuous improvement mindset.
  

Interested and qualified applicants should submit their applications through the link below.

Note: Only shortlisted applicants will be contacted.

Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.