Program Manager - US Coast Guard

Description

we are seeking a qualified Program Manager to provide project management, program coordination, business analysis, reporting, and administrative oversight support to the U.S. Coast Guard Force Readiness Command (FORCECOM), Career Investment Division (FC-C).

The Program Manager will support initiatives designed to strengthen Coast Guard workforce readiness, professional development, education, credentialing, career advancement, and retention. This position will provide project management oversight and support for FC-C programs, including Military to Mariner (M2M), United States Naval Community College (USNCC), Civilian Career Management (CCM), Advanced Education (AE), and related career investment initiatives.

The selected candidate will coordinate project activities, track milestones and deliverables, analyze program data, prepare reports and briefings, facilitate stakeholder communication, and support the FC-C Division Chief, Deputy Division Chief, Program Managers, and Senior Analysts.

The ideal candidate will have demonstrated experience supporting federal or military education and training programs, coordinating multiple projects, producing analytical reports, tracking action items, and collaborating with Government stakeholders.

Key Responsibilities

Program and Project Management

• Provide project management oversight and coordination for initiatives supporting the FORCECOM Career Investment Division.
• Track program objectives, project schedules, milestones, deliverables, action items, and deadlines.
• Support FC-C leadership in managing multiple concurrent projects and program activities.
• Coordinate project activities across Government personnel, Program Managers, Senior Analysts, and other stakeholders.
• Monitor program progress and identify potential issues, scheduling conflicts, risks, or resource constraints.
• Maintain project management documentation, schedules, and progress-tracking tools.
• Assist in developing and executing Plans of Action and Milestones (POAMs) supporting FC-C initiatives.
• Support project planning, program implementation, status reviews, and continuous improvement efforts.

Education and Career Development Program Support

• Support education, training, professional development, and career investment initiatives across FORCECOM.
• Coordinate activities associated with the Military to Mariner (M2M), United States Naval Community College (USNCC), and other FC-C programs.
• Assist Program Managers in evaluating program requirements, identifying improvement opportunities, and developing recommendations.
• Support initiatives involving credentialing assistance, tuition assistance, advanced education, apprenticeships, and civilian career management.
• Assist with organizational analysis, program assessments, and process improvement efforts.
• Coordinate with internal and external stakeholders to support the planning and execution of education and training initiatives.
• Support implementation and maintenance efforts involving the Air Force Automated Education Management System (AFAEMS), as assigned.

Data Analysis and Performance Reporting

• Collect, organize, analyze, and interpret programmatic data to evaluate program performance and identify trends.
• Prepare weekly reports, periodic status updates, executive briefings, and presentations for FC-C leadership.
• Review and report on program accomplishments using statistical and financial information.
• Maintain tracking systems for program activities, deliverables, milestones, and performance measures.
• Utilize Microsoft Excel to organize data, develop reports, perform calculations, and create visual summaries.
• Support development of dashboards, charts, tables, and performance reports.
• Identify data discrepancies, reporting gaps, and opportunities to improve information accuracy.
• Present findings and recommendations in clear, concise formats suitable for Government leadership.

Stakeholder Coordination and Communication

• Support the FC-C Division Chief, Deputy Division Chief, Program Managers, and Senior Analysts with program management and administrative tasks.
• Coordinate communication between internal teams, external stakeholders, and other Government organizations.
• Participate in meetings, project reviews, working groups, and program coordination activities.
• Prepare meeting agendas, presentations, action-item trackers, and supporting documentation.
• Document meeting outcomes, decisions, assigned tasks, and follow-up requirements.
• Maintain effective communication with program stakeholders regarding project status, deadlines, and deliverables.
• Support collaborative activities within multidisciplinary and interagency environments.

Business Analysis and Process Improvement

• Analyze existing business processes and identify opportunities to improve program efficiency and effectiveness.
• Assist with policy and process assessments relating to FC-C education and career investment programs.
• Provide recommendations for improving workflows, reporting practices, documentation, and task management.
• Support business process reengineering and organizational improvement initiatives.
• Assist with the development and maintenance of program documentation, procedures, and knowledge management resources.
• Coordinate the organization and accessibility of program information across FC-C initiatives.
• Support strategic communication, outreach, and program marketing documentation as assigned.

Documentation and Administrative Oversight

• Draft, review, edit, and maintain technical and administrative reports, briefings, correspondence, and supporting documentation.
• Develop and maintain spreadsheets, presentation materials, project schedules, and program files.
• Assist with maintaining accurate and organized records for FC-C programs.
• Support task assignments, document coordination, and administrative tracking.
• Ensure assigned documents and reports are accurate, complete, and delivered within established deadlines.
• Assist with preparation of materials requested by FC-C leadership and other Government stakeholders.
• Maintain appropriate confidentiality and comply with applicable DHS and USCG information protection requirements.

Requirements

• Bachelor's degree (four-year degree) from an accredited college or university.
• Minimum three (3) years of experience in project management, project support, analysis, or administrative functions related to education or training programs.
• Demonstrated experience with data analysis, report development, task tracking, and collaborative work within a team or interagency environment.
• Secret Clearance
• Strong written and verbal communication skills.
• Ability to organize and prioritize competing responsibilities while meeting established project deadlines.
• Ability to prepare professional reports, briefings, correspondence, and analytical materials.
• Experience coordinating project activities, tracking deliverables, and communicating with stakeholders.
• Ability to collaborate effectively with program leadership, technical staff, analysts, and other stakeholders.
• Eligibility to obtain and maintain a Secret security clearance if required during contract performance.
• Ability to satisfy applicable Government background investigation, credentialing, and facility access requirements.

Preferred Qualifications

• Bachelor's degree in Business, Education, Public Administration, or a related discipline.
• Previous experience supporting military education programs or working within a Department of War (DoW), Department of Homeland Security (DHS), or federal education environment.
• Experience supporting the U.S. Coast Guard or FORCECOM.
• Experience supporting workforce development, professional education, training, credentialing, tuition assistance, or career development programs.
• Experience using advanced Microsoft Excel features, including PivotTables, formulas, data analysis, and data visualization.
• Familiarity with Microsoft Power BI for dashboards, performance reporting, and analytical insights.
• Experience with Microsoft Project and Adobe Acrobat.
• Familiarity with the Military to Mariner (M2M) program, United States Naval Community College (USNCC), or other Coast Guard career investment initiatives.
• Experience supporting strategic planning, business process improvement, organizational assessments, and program modernization.
• Experience developing and maintaining POAMs, status reports, project schedules, and performance measures.
• Previous experience presenting analytical findings to Government leadership.
• Project Management Professional (PMP) certification is advantageous but not required.