Part-time- Receptionist - Willowbend Retirement

QUALIFICATIONS:Education:


Grade 12 minimum




Background:

Minimum of three years’ related experience, preferably in the health care industry
Secretarial skills and experience with office procedures required;
Knowledge of business equipment and computer applications, such as MS Office, data entry, etc.
Bilingualism in French and English an asset


Personal Requirements:


Work as part of a team
Capable of adapting to different situations and change
Patience, tolerance and politeness when responding to residents, visitors, suppliers, etc.


FUNCTIONS:

Provide full secretarial support for the General Manager and other department managers;
Provide initial warm welcoming reception and telephone contact with visitors. Provide direction to visitors and callers and/or notify appropriate people as required;
Maintain daily records such as Resident Evacuation list, assignment of parking spaces, resident checklist, resident telephone list, employee contact list, guest suite reservations, etc.;
Book hairdressing appointments, esthetician appointments, take maintenance requests, dining room reservations, etc.;
Observe coming and goings of residents from facility;
Handle payments from residents or family members;
Sort incoming mail for distribution to residents and all departments;
Present a positive image of the residence to the public