Office Manager
Auburn, ME, United States2d ago
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Key details
- Salary
- $70K–$85K/yr
- Location
- Auburn, ME, United States
- Work style
- Onsite
- Level
- Senior
- Job type
- Full-time
- Experience
- 5–8 yrs
- Function
- Operations & Strategy
- Focus area
- other
- Posted
- 2d ago
Skills
About the role
Chasse & Mangum, CPAs & Consultants
Office Manager
Auburn, ME
Chasse & Mangum, CPAs & Consultants is seeking a polished, highly organized Office Manager to serve as the operational backbone of our Auburn, Maine office.
This hands-on role keeps the firm running smoothly and makes every client feel welcome. You will greet clients, schedule meetings, manage client intake and tax form distribution, help clients navigate the client portal, and support light billing, payment processing, and payroll data collection, all so our CPAs and advisors can stay focused on serving clients. The Office Manager is the steady hand that keeps deadlines, workflow, and communication on track.
This is an ideal opportunity for a proactive, people-focused professional who takes pride in creating an organized, welcoming, and efficient workplace, and who values a friendly people-centric work environment.
Qualifications:
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High school diploma or equivalent; an associate or bachelor’s degree in business administration, accounting, or a related field is a plus.
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5+ years of office management or senior administrative experience, ideally within a CPA firm, accounting practice, or other professional services environment.
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Working knowledge of basic billing and payment processing; familiarity with tax season workflows is strongly preferred.
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Tech-savvy, with genuine excitement about learning and implementing new software; experience with client portals or practice management systems is a plus.
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Ability to identify issues, resolve discrepancies, and follow through without repeated supervision.
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Polished communication skills, a warm and client-first demeanor, and the discretion to handle confidential financial information.
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Ability to manage competing priorities and meet firm deadlines, especially during peak tax season.
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Strong working knowledge of Microsoft Outlook, Word, Excel, and Teams.
Benefits of the Job:
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Salary range of $70,000–$85,000
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Fully in office, Monday–Friday schedule, with flexibility outside of tax season
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Group health insurance
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Dental insurance fully covered by the company and employer-paid life insurance
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3 weeks of PTO, increasing with length of service
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10 paid holidays
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SIMPLE IRA retirement plan with company match
Responsibilities:
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Greet clients and visitors and serve as the welcoming first point of contact in person, by phone, and by email.
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Schedule and coordinate client meetings, managing calendars to keep appointments running smoothly, especially during tax season.
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Manage the intake of client information, ensuring files are complete, accurate, and securely organized.
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Manage the distribution of tax forms to clients and track what has been sent and returned.
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Assist clients with troubleshooting client portal questions, guiding them through uploading and viewing their documents.
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Handle light payment processing and ensure client payments are recorded accurately and promptly.
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Perform basic billing and invoicing in support of the firm’s client accounts.
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Print, assemble, and distribute reports for staff and client meetings.