Master Cheesemonger
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Key details
- Location
- Mercer Island, WA, United States
- Work style
- Onsite
- Level
- Mid level
- Experience
- 4–7 yrs
- Function
- other
- Focus area
- other
- Posted
- 12h ago
Skills
customer servicefood safetyhaccpinventory controlmerchandisingportion controlquality controlsanitationstocking
About the role
THE ROLE
As a key leader of our Cheese Department, this position is responsible for product management, ads and promotions, merchandising, quality control, food safety, sanitation, sales generation, gross margins, labor and general expense control, personnel development, customer service, and profitability related to specialty cheese products, deli meats and cheeses, and olive and antipasto offerings.
MORE ABOUT WHAT YOU’D DO
Ensures proficiency in cheese production tasks; consistently achieves all cheese production procedures, sanitation, and cutting and wrapping standards; ensures cheese quality and freshness through product rotation and portion control; works to guarantee products are properly labeled; promptly notifies Prepared Foods managers of any difficulties with labeling procedures or equipment.
Ensures the effective ordering of specialty cheese products; maintains product inventory at a level that supports creative, effective merchandising and maximizes sales potential.
Assesses product quality and provides timely feedback to Prepared Foods Manager, Prepared Foods Assistant Manager, Prepared Foods & Cheese Coordinator, and/or vendors.
Maintains stocking standards that ensure high product quality, including rotation procedures. Incorporates cleaning with stocking and rotation requirements.
Develops and maintains specialty cheese product information material, including beverage, fruit, and food pairings, to ensure increased sales, guest satisfaction, and repeat business.
Readily participates in product promotions and focuses.
Adheres to food temperature requirements, including hot and cold holding specifications. Promptly discards any products that do not meet HACCP and Department of Health standards or appear less than presentable under Metropolitan Market’s quality expectations.
Effectively trains Cheese Department team members in the areas of cheese production, including packaging, portion control, equipment use, and proper handling and storage of products.
Provides outstanding customer service and readily communicates product information to increase sales and meet revenue goals; uses product information to increase sales and best service guests.
Provides basic cheese knowledge and product information to the Cheese Department team members; coaches how to discuss products with guests in an appealing manner when educating and sampling cheese with team members.
Assists with quarterly physical inventories and practices inventory control.
Prevents internal and external loss.
Demonstrates dependability and flexibility; meets attendance requirements.
Performs other duties as assigned by the Prepared Foods leadership.
WHAT WE’RE LOOKING FOR
Minimum four years’ experience in cheese product merchandising, production, sanitation, and sales.
Must possess a minimum of three years of customer service experience.
One year supervisory experience preferred.
Must possess a minimum of three years of customer service experience.
Demonstrates a high-level of self-motivation; takes initiative; problem solves.
Possesses comprehensive product information with a proven history of using knowledge to best service guests.
Strong communication skills.
Ability to effectively follow-through.
Excellent time management and organizational skills.
Proven ability to positively affect sales generation.
Able to work a flexible schedule, including evenings, weekends, and holidays.
As a key leader of our Cheese Department, this position is responsible for product management, ads and promotions, merchandising, quality control, food safety, sanitation, sales generation, gross margins, labor and general expense control, personnel development, customer service, and profitability related to specialty cheese products, deli meats and cheeses, and olive and antipasto offerings.
MORE ABOUT WHAT YOU’D DO
Ensures proficiency in cheese production tasks; consistently achieves all cheese production procedures, sanitation, and cutting and wrapping standards; ensures cheese quality and freshness through product rotation and portion control; works to guarantee products are properly labeled; promptly notifies Prepared Foods managers of any difficulties with labeling procedures or equipment.
Ensures the effective ordering of specialty cheese products; maintains product inventory at a level that supports creative, effective merchandising and maximizes sales potential.
Assesses product quality and provides timely feedback to Prepared Foods Manager, Prepared Foods Assistant Manager, Prepared Foods & Cheese Coordinator, and/or vendors.
Maintains stocking standards that ensure high product quality, including rotation procedures. Incorporates cleaning with stocking and rotation requirements.
Develops and maintains specialty cheese product information material, including beverage, fruit, and food pairings, to ensure increased sales, guest satisfaction, and repeat business.
Readily participates in product promotions and focuses.
Adheres to food temperature requirements, including hot and cold holding specifications. Promptly discards any products that do not meet HACCP and Department of Health standards or appear less than presentable under Metropolitan Market’s quality expectations.
Effectively trains Cheese Department team members in the areas of cheese production, including packaging, portion control, equipment use, and proper handling and storage of products.
Provides outstanding customer service and readily communicates product information to increase sales and meet revenue goals; uses product information to increase sales and best service guests.
Provides basic cheese knowledge and product information to the Cheese Department team members; coaches how to discuss products with guests in an appealing manner when educating and sampling cheese with team members.
Assists with quarterly physical inventories and practices inventory control.
Prevents internal and external loss.
Demonstrates dependability and flexibility; meets attendance requirements.
Performs other duties as assigned by the Prepared Foods leadership.
WHAT WE’RE LOOKING FOR
Minimum four years’ experience in cheese product merchandising, production, sanitation, and sales.
Must possess a minimum of three years of customer service experience.
One year supervisory experience preferred.
Must possess a minimum of three years of customer service experience.
Demonstrates a high-level of self-motivation; takes initiative; problem solves.
Possesses comprehensive product information with a proven history of using knowledge to best service guests.
Strong communication skills.
Ability to effectively follow-through.
Excellent time management and organizational skills.
Proven ability to positively affect sales generation.
Able to work a flexible schedule, including evenings, weekends, and holidays.