Logistics Coordinator

Description

Aviation/Aerospace Department

Overnight Shift - Four 10-hour shifts

Thursday 8:00pm - 6:00am

Friday 8:00pm - 6:00am

Saturday 8:00pm - 6:00am

Sunday 8:00pm - 6:00am

Under minimal guidance from the Director, the Logistics Coordinator is responsible cradle to grave work ideology, shipment scheduling, dispatching, planning, tracking, and communication.

Responsibilities:

• Answering phones and e-mails professionally and expediently.
• Adequately assess Sales rep/ project manager needs and determine the reason for contact
• During order input, adequately gather all relevant information
• Effectively route packages based on customer specifications
• Track and monitor all shipments with process updates at each step including possible setbacks such as delays, cancellations, field damage, etc.
• Notify responsible parties for special services requests
• Identifying opportunities for process improvements to augment the level of quality of service
• Additional duties as assigned.
• Work with external and internal clients to arrange, transport, and deliver their consignments.
• Utilize our vendors and partners to provide timely, professional, and cost-effective solutions.
• Utilize our TMS effectively and diligently.
• Use your sense of urgency to identify, communicate, and solve problems.
• Communicate effectively with Sales reps/project managers, coworkers, and management.
• Have a familiarity with governmental compliance agencies such as the TSA and DOT.
• Perform other duties as assigned

Requirements

Qualifications & Skill Requirements

• Bachelor’s degree in supply chain, or related field preferred
• Transportation experience or internship is ideal
• International airfreight experience required
• Aviation experience required
• Natural ability to multi-task in a fast-paced work setting
• Impeccable customer service skills; ability to build trust and maintain relationships within the business
• Ability to communicate (written and verbal) effectively in a diverse, multicultural environment
• Excels in meeting deadlines and demonstrates superior time management skills
• Must possess strong attention to detail
• Highly motivated team player with an outgoing and positive work attitude
• Advanced skills with Microsoft Office products and daily PC use

Physical Requirements

• Must be able sit, walk and stand on a continuous basis, as well as be able to communicate effectively through written and verbal expression using either a PC/keyboard or a telephone.
• Must be able to effectively deal with moderate levels of stress
• The noise level in the work environment is moderate to high
• Must be able to stand, kneel, bend, squat and stoop as needed
• The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Key Competencies

• Problem-solving solutions
• Ability to work in a time-sensitive environment
• Desire and drive to learn and grow
• Highly motivated team player with an outgoing and positive work attitude
• Well organized, able to plan and effectively set priorities for implementation
• Ability to be flexible as priorities shift
• Demonstrated ability to work in a client centric environment
• Ability to relate to and successfully interact across a variety of settings and work well with a broad and diverse workforce throughout the organization
• Outstanding communication skills - Excellent verbal and written with an emphasis on listening
• Understanding and responsive to situations that require a sense of urgency
• Consistent in follow-up and follow-through
• Credible with a high level of personal integrity
• Adaptive to ICAT’s core values

Supervisory Responsibilities: No

Travel Requirement: No

Hourly Rate Range: $23.87 - $28.08

Join Our Team

If you’re ready to take the next step in your career with a company that values your dedication and contributions, we encourage you to apply.

Learn more about our available opportunities by visiting https://icatlogistics.com

We are not accepting inquiries from recruitment agencies or third-party vendors for this position. Unsolicited outreach will not be considered.