Corporate Operations Specialist

Description

The Corporate Operations Specialist supports ICAT’s regulatory compliance and security programs by performing daily compliance and shipment audits, managing government-required reporting and screening, and supporting vendor vetting. This role serves as a key operational control point across ICAT and affiliated companies operating on CargoWise, helping to reduce regulatory risk, maintain audit readiness, and support scalable growth.

Essential Duties and Responsibilities

TSA & Security Program Compliance

• Coordinate and respond to TSA audits and inspection requests, and serve as TSA Alternate Security Coordinator
• Process and track customer update requests (TSA / Known Shipper) to ensure records are accurate and current
• Manage KSMS (Known Shipper Management System) reports, including timely review, reconciliation, and follow-up
• Respond to other government agency audits and information requests as required

Denied Party Screening

• Perform Denied Party Screening and review, resolve, and document CW / WT holds in a timely manner
• Support oversight of ICAT’s Denied Party Screening program, escalating potential matches to Compliance as required

Daily Compliance Audits & Reporting

• Prepare and review daily audit reports covering commodities, sanctioned countries, Puerto Rico, FMC, and CTPAT Ocean Container checklists
• Perform daily shipment audits for ITAR, Dangerous Goods (DG), and AES compliance, currently for ICAT and Axis, and expanding as additional companies are brought onto CargoWise
• Audit approximately 20% of transactions, maintaining coverage and timeliness as transaction volume and the number of companies increase
• Document findings, notify stations of exceptions, and track corrective actions through completion
• Produce daily, weekly, and monthly compliance reporting and trend summaries for leadership
• Perform control checks and support station compliance audits to verify adherence to policy and regulation

Training & Process Support

• Train station and operations staff on the EEI filing process and provide operational support for EEI and ACE portal questions
• Assist in developing, documenting, and maintaining operating procedures (IOPs) and the ICAT Operating Manual (IOM) for audit, screening, and filing processes
• Support compliance training documentation and tracking

Vendor Vetting & Review

• Support vendor vetting and onboarding, including screening and collection of required compliance documentation
• Support the annual review of vendors to confirm continued compliance with industry regulations and ICAT standards
• Maintain accurate vendor records in the TMS and assist with escalated vendor issues as needed

General

• Respond to station and agency questions related to compliance and operational requirements
• Provide a high level of customer satisfaction and operational proficiency to support growth and profitability goals
• Other duties, as assigned

Requirements

Qualifications & Skill Requirements

• Bachelor’s degree in business, supply chain, logistics, transportation, or a related field preferred; high school diploma plus equivalent relevant experience considered
• 3+ years of experience in transportation, freight forwarding, customs brokerage, or compliance
• Working knowledge of export and security regulations, including EEI/AES filing, ITAR, Dangerous Goods, TSA security programs (Known Shipper), CTPAT, and FMC requirements
• Familiarity with Denied Party Screening and sanctions/embargo requirements
• Proficiency with CargoWise, ACE, and TMS; experience with other customs brokerage systems a plus
• Experience training or mentoring others preferred
• Intermediate skills with Microsoft Office products

Key Competencies

• Ability to plan and effectively set priorities for implementation
• Proven analytic and problem-solving skills in a time-sensitive, logistics environment
• Excels at meeting deadlines and demonstrates superior time management skills
• Natural ability to multi-task in a fast-paced work setting with a strong attention to detail
• Superior communication skills and an ability to motivate people with an emphasis on listening skills
• Ability to relate to and successfully interact across a variety of settings and work well with a broad and diverse workforce throughout the organization
• Demonstrates ability to work in a client-centric setting
• Ability to be flexible as priorities shift
• Consistent in follow-up and follow-through
• Highly motivated team player with an outgoing and positive work attitude
• Credible with a high level of personal integrity
• Adaptive to ICAT’s core values

Physical Demands and Work Environment:

• Most work is performed indoors in an office setting
• Flexible approach to work, due to clients’ needs and project support requirements
• Regularly use hands to type, handle, or feel
• Required to use close, distance, color, and peripheral vision, depth perception and can focus
• Must have clear, easy to understand oral communication ability
• Ability to sit for prolonged periods. May occasionally need to stoop, climb, or squat

Supervisory Responsibilities: No

Travel Requirement: Yes, up to 10%

Salary Range: $62,900 - $74,000

Join Our Team

If you’re ready to take the next step in your career with a company that values your dedication and contributions, we encourage you to apply.

Learn more about our available opportunities by visiting https://icatlogistics.com

We are not accepting inquiries from recruitment agencies or third-party vendors for this position. Unsolicited outreach will not be considered.