Lift Operations Manager

Woodward Tahoe (Boreal and Soda Springs), located in the beautiful Sierra Nevada mountain range, is a year-round world-class action sports facility with a culture that comes straight from our main product: Fun. If this sounds like the kind of place you'd like to work, progress, and play, we'd love to hear from you!

This Lift Operations Manager is part of the Operations team which works together to provide friendly, quality and organized guest service. In season, the manager is responsible for efficient and effective operation Lift Operations, Ticket Checking, & Playland Tubing.The manager will have and train on outstanding guest service skills and work within and aligned with the Mountain Services division to provide exceptional guest experience. The manager will have the ability to understand financial performance of the operations and maximize this performance. In the off season, this position will take a lead role in Lift Maintenance summer repairs and maintenance.

This is a Full-Time Year-Round position with a robust benefits package including Paid Time Off, 401k, Health Benefits and Annual Bonus Incentive Program.

What's in it for You?

• Proposed hiring rate of $72,384 - $75,000
• Free skiing & riding privileges at most POWDR locations.
• Full access to our world class indoor / outdoor facility.
• Friends & Family Discount Passes and Comps.
• Discounts on food, retail, and partners like GoPro, Mammut, Subaru and Verizon.
• Career Development Programs.
• A work culture based on fun and progression.
• Enough free time to enjoy the Woodward lifestyle.

Essential Functions/Major Responsibilities:

• Builds and follows operating budget and manning schedules for the departments.
• Plans inventory levels and pricing.
• Prepare inventory and signage for opening of new season.
• Ensure proper pricing, consistency with other on hill operations.
• Review and update training materials and procedures as needed.
•  Maximize financial performance of departments.
• Train and lead new and experienced workers / improve employee performance through training and evaluation during the season. 
• Utilize daily and monthly reports, general ledger monthly reports to monitor progress, and react accordingly.
• Ensures product availability and functionality in the operating system.
• Responsible for Guest Research results within the department operations.
• Utilize all company resources while making decisions. Consider consistency within and across departmental lines with decisions.

Specific Job Skills:

• Relevant regulatory understanding and ability to learn and adapt to any changes to best practices.
• Strong computer knowledge and willingness to learn Point of Sale software. Understanding of Microsoft Word and Excel.
• Follow Instructions: Applies information as directed from appropriate members in the chain of command.

Physical Capabilities

• Must be able to be mobile throughout the entire resort property, with preferred ability to transport by multiple means, including by foot, by machine, and/or by skiing or riding.
• Ability to complete Lift Maintenance job duties.

Education/Related Experience: 

• High School diploma or equivalent required
• 2 years management and/or supervisor experience in related business required
• Strong communication and public relations skills.
• Knowledge of relevant recreation providing business
• Training/instructional background necessary.
• Complies with Woodward Safety Goals

You make us Woodward. We are a welcoming community that celebrates individual stories, backgrounds, experiences, and identities where we all have "different" in common.  We believe in the strength of representing all voices and having space for everyone. We believe in pushing boundaries and bringing our authentic selves to work while embracing uniqueness, creativity, and different points of view.  Even if you don't think you meet all the qualifications listed for a job, we'd love to hear from you.

If you need assistance with your application, please reach out to talentandculture@woodwardmountaincenters.com