INFORMATION_TECHNOLOGY - Sr. Business Analyst

CJ LOGISTICS AMERICA
Senior Business Analyst / Project Manager

Schedule: Monday - Friday, 9:00 am - 5:00 pm CST
Base Compensation Range: $85,280-$106,000 annuallyIncentive eligible: No

Schedule: Monday - Friday, 9:00 am - 5:00 pm CST
Travel: Up to 30% — site discovery, UAT, go-live and hypercare support



Position Overview


At this time, this position is not eligible for visa sponsorship or support for work authorization.




Role Summary

CJ Logistics America is converting its warehouse network onto a Tier-1 cloud warehouse management platform. This role sits at the center of that program, blending senior business analysis with hands-on project management. You will own requirements end to end — from discovery workshops with operations through BRD authoring, configuration validation, UAT, go-live and stabilization — while also carrying the schedule, risks and vendor coordination for the sites and workstreams you are assigned.
You are expected to understand the warehouse process well enough to challenge a design, solve problems that arrive without a defined answer, and run the plan well enough that the site launches on the date committed.

Key Responsibilities

Business Analysis

Lead discovery sessions with operations, solutions and customer stakeholders to capture current-state process and target-state requirements.
Author Business Requirements Documents, functional specifications, process flows and gap analyses against the standard golden template.
Translate operational requirements into WMS configuration, RF screen, report and interface designs; validate vendor design responses against the original requirement rather than accepting them at face value.
Define EDI and API integration requirements across WMS, ERP, customer trading partners and middleware, including message mapping and exception handling.
Build and execute test plans (SIT, UAT), manage defect triage, and drive issues to closure with the vendor and internal development team.
Write SQL queries against the WMS database for data validation, reconciliation and issue analysis.
Provide onsite and remote go-live support: cutover execution, day-one floor support alongside operations, real-time troubleshooting of transactions, interfaces and RF processes, and structured hypercare through stabilization.
Diagnose production issues under time pressure — isolate whether the cause sits in configuration, data, integration or process, and either resolve it or hand it to the right party with the analysis already done.

Project Management

Own the project plan, milestones and critical path for assigned sites and workstreams; maintain a defensible schedule rather than a decorative one.
Run status reporting, risk and issue logs, and steering updates for internal leadership and customers.
Manage scope: identify change requests early, quantify impact, and route them through a documented approval path.
Coordinate across IT, operations, solutions, finance and external vendors, holding parties to committed dates and escalating on a defined cadence.
Manage go-live readiness and cutover planning, including go/no-go criteria and post-launch stabilization exit.

Required Qualifications

5+ years in business analysis, WMS implementation or supply chain systems, including at least 3 years in a project management or project lead capacity.
Demonstrated problem-solving ability. You will regularly face ambiguous, undocumented issues with operational pressure behind them. We will assess how you break down a problem, what you check first, and how you reason toward a root cause — not how many tools you have used.
Delivery experience across multiple clients or business units, in a client-facing capacity where scope, schedule and stakeholder expectations were yours to manage.
Ownership of at least two full-lifecycle WMS implementations or site conversions, from requirements through go-live and stabilization.
Working knowledge of core warehouse processes: receiving, putaway, replenishment, wave and order picking, packing, shipping, cycle counting, lot and expiration date control.
Working SQL proficiency — able to independently write joins and aggregate queries to validate data and investigate issues.
Practical understanding of EDI transaction sets used in 3PL operations (940, 943, 944, 945, 947, 856, 850) and of integration concepts such as middleware, mapping and error reprocessing.
Excellent written communication: BRDs, specifications and executive-level status summaries that stand on their own without verbal explanation.
Willing and able to work extended hours and weekends during cutover and go-live windows, and to work directly on the warehouse floor with operations.

Preferred Qualifications

Direct experience with Körber / Infios WMS (formerly HighJump), including configuration, RF screen design or report development.
Background with a systems integrator, implementation partner or technology consulting practice delivering WMS or supply chain projects.
Third-party logistics (3PL) background with multi-client, multi-site operations.
Experience with Boomi or comparable integration platforms.
Exposure to legacy-to-modern WMS conversion programs, including data migration and parallel-run strategies.
PMP, CAPM, CBAP or equivalent certification.
Familiarity with yard management, parcel or TMS integration.