Inventory Analyst, Shared Services
Key details
- Salary
- $76K–$96K/yr
- Location
- Stockton, CA, United States
- Work style
- Onsite
- Level
- Mid level
- Experience
- 2–5 yrs
- Function
- Logistics & Transportation
- Focus area
- other
- Posted
- 12h ago
Skills
business intelligencecustomer servicedata analysisexcelinventory managementinvoicingleanlogisticsmicrosoft accessmicrosoft officemicrosoft wordpowerpointprocess optimizationquality managementquality management systemssix sigmasqlwarehouse operationswms
About the role
Schedule: Monday to Friday from 8am to 5pm
Compensation: $76,000 - $96,000
Position Overview
The Shared Services Analyst is responsible for supporting the alignment of customer expectations with operational performance through analytics, reporting, and process optimization. This position identifies trends, recommends and executes solutions, and serves as a “super user” of shared services platforms and tools. The Analyst ensures data integrity and actionable insight for decision-making while working collaboratively with both internal teams and customers to deliver continuous improvement in service, inventory, and quality management.
Essential Job Duties & Responsibilities
Customer Service & Data Analytics
Identify opportunities to improve service for consignee and customer locations; develop, recommend, and implement solutions based on findings.
Provide timely reporting and actionable insights using standard CJ Logistics tools for carrier performance, consignee performance, and volume spike impacts.
Respond to all customer requests for information and act as a subject matter expert for shared services platforms.
Inventory Management
Use business intelligence to deliver data-driven recommendations that optimize inventory management.
Oversee alignment between physical, WMS, and customer inventory systems; make inventory adjustments and provide guidance to inventory clerks as needed.
Conduct detailed research into overages, shortages, and damages (OS&D) and recommend corrective actions.
Analyze trends, monitor process controls, and develop metrics for all inventory components to ensure ongoing accuracy and compliance.
Operational Health & Reporting
Collect and assess process data to identify trends, isolate root causes, and provide early warning of inventory or quality concerns.
Produce operational health analyses and scorecard data for each Logistics Center, providing insights and recommendations to Operations Leadership.
Report on system controls, process effectiveness, and metrics required for inventory and quality assurance.
Quality & Compliance
Ensure compliance with portions of the Quality Management System, including product traceability and management of non-conforming products.
Conduct mock track and trace events to validate product traceability and regulatory compliance.
Collaboration & Continuous Improvement
Partner with CJL warehouse, customer manufacturing, and shipping locations to support volume planning and operational initiatives.
Support customer invoicing processes and contribute to continuous improvement activities.
Recommend and support training initiatives based on trend analysis and operational health findings.
Other Duties
Participate in required training and professional development.
Perform other related job duties as assigned or required.
Required Qualifications
Bachelor’s Degree in Business, Supply Chain, Logistics, Engineering, or a related field is preferred or equivalent relevant experience.
2+ years of experience in warehouse operations or logistics analyst role.
Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Access).
Proven ability to analyze data and provide actionable recommendations.
Experience working in a centralized environment supporting multiple sites.
Excellent verbal and written communication skills.
Ability to work independently and collaboratively in a fast-paced setting.
Preferred Qualifications
Prior work experience in a 3PL environment.
Experience with SQL and/or similar data analysis/reporting tools.
Experience with Lean Management and/or Six Sigma methodology.
Physical Requirements
This is largely a sedentary role requiring the physical ability to:
Sit for prolonged periods of time at a desk while working on a computer
Use hands and fingers to operate a keyboard, mouse, and telephone
Speak and hear clearly in person, virtually, and over the phone
Occasionally stand, walk, reach, stoop, or lift up to 10 pounds
Work Environment
This position operates in a professional office environment. The role routinely uses standard office equipment, such as computers, phones, photocopiers, filing cabinets, and printers.
The work environment is typically quiet to moderate in noise level and is climate controlled.
Location/Remote Eligibility
This role may be performed on-site only.
Schedule
Flexible hours may be required to support deadlines or cross-functional collaboration.
Compensation: $76,000 - $96,000
Position Overview
The Shared Services Analyst is responsible for supporting the alignment of customer expectations with operational performance through analytics, reporting, and process optimization. This position identifies trends, recommends and executes solutions, and serves as a “super user” of shared services platforms and tools. The Analyst ensures data integrity and actionable insight for decision-making while working collaboratively with both internal teams and customers to deliver continuous improvement in service, inventory, and quality management.
Essential Job Duties & Responsibilities
Customer Service & Data Analytics
Identify opportunities to improve service for consignee and customer locations; develop, recommend, and implement solutions based on findings.
Provide timely reporting and actionable insights using standard CJ Logistics tools for carrier performance, consignee performance, and volume spike impacts.
Respond to all customer requests for information and act as a subject matter expert for shared services platforms.
Inventory Management
Use business intelligence to deliver data-driven recommendations that optimize inventory management.
Oversee alignment between physical, WMS, and customer inventory systems; make inventory adjustments and provide guidance to inventory clerks as needed.
Conduct detailed research into overages, shortages, and damages (OS&D) and recommend corrective actions.
Analyze trends, monitor process controls, and develop metrics for all inventory components to ensure ongoing accuracy and compliance.
Operational Health & Reporting
Collect and assess process data to identify trends, isolate root causes, and provide early warning of inventory or quality concerns.
Produce operational health analyses and scorecard data for each Logistics Center, providing insights and recommendations to Operations Leadership.
Report on system controls, process effectiveness, and metrics required for inventory and quality assurance.
Quality & Compliance
Ensure compliance with portions of the Quality Management System, including product traceability and management of non-conforming products.
Conduct mock track and trace events to validate product traceability and regulatory compliance.
Collaboration & Continuous Improvement
Partner with CJL warehouse, customer manufacturing, and shipping locations to support volume planning and operational initiatives.
Support customer invoicing processes and contribute to continuous improvement activities.
Recommend and support training initiatives based on trend analysis and operational health findings.
Other Duties
Participate in required training and professional development.
Perform other related job duties as assigned or required.
Required Qualifications
Bachelor’s Degree in Business, Supply Chain, Logistics, Engineering, or a related field is preferred or equivalent relevant experience.
2+ years of experience in warehouse operations or logistics analyst role.
Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Access).
Proven ability to analyze data and provide actionable recommendations.
Experience working in a centralized environment supporting multiple sites.
Excellent verbal and written communication skills.
Ability to work independently and collaboratively in a fast-paced setting.
Preferred Qualifications
Prior work experience in a 3PL environment.
Experience with SQL and/or similar data analysis/reporting tools.
Experience with Lean Management and/or Six Sigma methodology.
Physical Requirements
This is largely a sedentary role requiring the physical ability to:
Sit for prolonged periods of time at a desk while working on a computer
Use hands and fingers to operate a keyboard, mouse, and telephone
Speak and hear clearly in person, virtually, and over the phone
Occasionally stand, walk, reach, stoop, or lift up to 10 pounds
Work Environment
This position operates in a professional office environment. The role routinely uses standard office equipment, such as computers, phones, photocopiers, filing cabinets, and printers.
The work environment is typically quiet to moderate in noise level and is climate controlled.
Location/Remote Eligibility
This role may be performed on-site only.
Schedule
Flexible hours may be required to support deadlines or cross-functional collaboration.
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