Employee Relations Specialist

Description

GENERAL SUMMARY

The Employee Relations Specialist plays a crucial role in fostering positive relationships across the organization. This position is responsible for addressing and resolving workplace issues, promoting a positive work environment, and ensuring compliance with labor laws and regulations. The Employee Relations Specialist will work closely with Employee Relations Manager and employees to provide guidance on employee-related matters and contribute to the development and maintenance of a healthy organizational culture.

Requirements

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

• Address and resolve workplace conflicts, disputes, and disagreements between employees or between employees and management.
• Conduct thorough investigations into employee relations issues and recommend appropriate actions.
• Ensures that appropriate responses are given to all related employment issues that arise.
• Compiles and analyzes investigation information, prepares a detailed written report of the investigation and notifies the appropriate Leaders of the outcome of the investigation.
• Serve as a point of contact for employees seeking guidance on workplace matters.
• Stay informed about employment laws and regulations to ensure organizational compliance
• Assist in the development, implementation, and communication of HR policies and procedures.
• May lead and/or consult with leadership relating to employee relations issues and processes.
• May assist in training and coaching employees and/or managers in employee relation issues.
• Assists with ADA accommodation/interactive process.
• Communicates effectively polices and procedures/Employee Handbook interpretation.
• Ensures the disciplinary process is being followed and that all required documentation is obtained.
• Establish, and maintain critical incident files for complaints, recommendations and follow-up.
• Identify case management trends to ensure proactive approach, training, and education.
• Partner with leaders on discipline/corrective action and implement necessary tools for leaders to navigate.
• Provide tools, resources, coaching and training to assist leaders and employees in understanding and finding necessary resources, policies and interpretation of policies.
• Responsible for disparate impact analysis related to any separations.
• Maintain accurate and confidential records of employee relations cases.
• Prepare reports on employee relations, metrics, and trends for management review.
• Performs other position related duties as assigned.
• Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

• SHRM-CP, SHRM-SCP, PHR, or SPHR preferred.

KNOWLEDGE | SKILLS | ABILITIES

• Excellent verbal and written communication skills.
• Strong critical and analytical skills and ability to interpret and communicate data.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Knowledge of Equal Employment Opportunity and affirmative action requirements.
• Deep understanding of employment laws (e.g. FMLA, ADA, etc.)
• Strong understanding of HRIS operating systems.
• Exceptional organizational, presentation, interpersonal, coaching and influencing skills.
• Collaboration skills capable of partnering with leaders at all levels within the region and the HR function.
• Ability to appropriately plan, organize and prioritize multiple initiatives and responsibilities simultaneously.
• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
• Skill in using computer programs and applications including Microsoft Office.
• Complies with HR confidentiality standards.
• Active listening skills.
• Conflict mediation skills.
• Ability to remain unbiased and handle highly confidential information.

EDUCATION REQUIREMENTS

• High School Diploma or equivalent required. Bachelor's Degree preferred.

EXPERIENCE REQUIREMENTS

• Minimum 2 to 5 years of dedicated employee or labor relations experience, or equivalent HR generalist background, healthcare background preferred.

REQUIRED TRAVEL

• Minimal travel as needed.

PHYSICAL DEMANDS

Carrying Weight Frequency

1-25 lbs. Frequent from 34% to 66%

26-50 lbs. Occasionally from 2% to 33%

Pushing/Pulling Frequency

1-25 lbs. Seldom, up to 2%

100 + lbs. Seldom, up to 2%

Lifting - Height, Weight Frequency

Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs. Seldom: up to 2%

Floor to Waist, 1-25 lbs. Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs. Seldom: up to 2%