Working Student Customer Care - Swedish Language (m/f/d)

Your mission

• Handle customer inquiries via phone and email in a professional and service-oriented manner
• Support customers with charging sessions, app usage, billing, and subscription-related topics
• Troubleshoot basic technical issues related to charging stations
• Escalate complex or unresolved cases to the relevant internal teams
• Take on additional tasks and responsibilities based on your interests and strengths

Your profile

• Enrolled student (m/f/d) at a recognized university or educational institution
• Available to work 10-15 hours per week, primarily Monday to Friday, with occasional weekend shifts
• Willingness to work additional hours beyond the contracted hours per week during busy periods
• Strong communication skills with a service-oriented mindset
• Confident and comfortable interacting with customers and handling a variety of inquiries
• Structured, independent, and responsible working style
• Fluency in spoken and written Swedish is a must
• Danish and English language skills are also highly preferred
• Comfortable working with IT systems and eager to learn new tools

Why us?

• Be an essential member of a smart, ambitious and growing team developing solutions for the E-Mobility market
• With us you get the best of both worlds - 100% start-up with backup from a big corporate
• We offer hybrid work with flexible working hours
• Competitive compensation

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