Witham Family YMCA - Member Services Representative - Opener (Weekdays 445a & Weekends)
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Key details
- Location
- Lebanon
- Work style
- Onsite
- Job type
- Part-time
- Function
- other
- Focus area
- other
- Posted
- 3d ago
Skills
copiersdata entryword processing
About the role
POSITION SUMMARY
The primary function of this position is to provide excellent member services.
PHYSICAL/MENTAL REQUIREMENTS & WORKING CONDITIONS
- Ability to stand for extended periods of time
- Ability to sit, walk, kneel, balance, reach, push and pull
- Ability to climb stairs (depending on the facility)
- Ability to lift and carry up to 40 lbs.
- Ability to use close and distant vision
- Ability to establish and maintain positive relationships with staff, parents, program participants, the general public and overall work effectively on a team
- Ability to work as a team member and possess the core values that meet the YMCA mission
- Ability to maintain confidentiality regarding personal information on children, family and YMCA staff
- Ability to work in a variety of environments, specifically those fast-paced and subject to noise
- Ability to concentrate and work under time constraints, even when distracted by noise and activity
- Occasional exposure to heat, cold, water, dirt and dust
- Ability to listen and communicate (verbally) with members and staff effectively
- Ability to alphabetize, read and write
- Ability to prioritize, analyze, reason, solve problems, make sound judgment, draw conclusions, make decisions and occasional negotiate
- Ability to follow instructions, give directions/train others and occasionally lead/direct activities
- Must display attention to detail, resourcefulness, and adaptability.
- Ability to observe and promote safety and security procedures
- Ability to physically and mentally respond to emergencies and administer First Aid effectively
Qualifications
MINIMUM QUALIFICATIONS
- At least 16 years of age
- High school diploma or equivalent preferred
- Basic member service skills and telephone etiquette
- Data entry skills and basic computer proficiency using standard word processing
- Ability to learn and use YMCA software programs
- Math and calculator proficiency
- Knowledge of filing and basic office procedures and the ability to use the copier and fax machine
- Obtain and maintain required training (refer to YMCA Training Plan) and demonstrate YMCA Leadership Competencies for the Member Services Representative I position.