Wellness Team Member- Part-time Seasonal
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Skills
About the role
Description
Wellness Team Members are responsible for assisting the Wellness Manager in the development and implementation of a state-of-the-art Wellness department that reflects the mission of the Co-op by providing high quality products and services at the best possible price; emphasizing non-harmful products that have a low impact on the environment and supports local, fair-trade suppliers and producers. Provides support and vision to make the Wellness department the premier destination in its category.
Wage Range: $19.00-$24.00
Part-Time: 10-20 hrs. per week, evening and weekend availability required
Requirements
Provides excellent customer service, including greeting every customer, engaging the customer to find out what they are looking for and assists in making a sale which will fulfill their needs
Uses the computer to get answers to customers’ questions, print recipes, obtain information about special diets, and food allergies, etc.
Stays up to date on health issues, product information, and industry trends
Stocks, rotates, merchandises and faces product according to department procedure
Maintains back-stock areas according to department standards
Places orders, as required
Receives product deliveries, ensuring order and invoice accuracy
Is in tune with customer needs and makes recommendations for new products, sale items, etc.
Ensures department, storage & display areas are clean, orderly & efficient
Participates in inventory
Knows the membership system and is able to accurately answer customer questions, including patronage.
Communicates concerns and ideas to manager
Communicates with co-workers and offers assistance, when needed
Is proactive and effective in resolving issues
Communicates to manager when extra training is needed
Works cooperatively and communicates effectively with other departments
Other tasks as assigned
Qualifications and Skills
Knowledge of vitamins, supplements, and homeopathic products desired
Proven ability to provide excellent, professional customer service by projecting a friendly, outgoing presence and maintaining a respectful demeanor at all times
Ability to handle multiple demands, remain calm, think quickly, prioritize effectively, and problem solve within established guidelines
Ability to work well with others in a cooperative environment where teamwork, compassion and constant communication are essential
Ability to meet expectations of regular, predictable attendance
Ability to work a flexible schedule including mornings, evenings, and weekends
Must be at least 18 years of age
Essential Physical Requirements
Prolonged standing and walking
Frequent reaching, bending, twisting, and rotating
Continuous fine motors skills work and gripping with hands
Ability to lift 20 to 40 lbs. regularly
Exposure to FDA approved cleaning chemicals
Must be at least 18 years old
Benefits—Depending on Hours Worked
25% Employee Discount
Lunch Discount
Health Insurance (Medical, Dental, Vision, Rx)
Long Term Disability
Life Insurance
401(k)
Paid Time Off
IMPORTANT DISCLAIMER NOTICE: The job duties, elements, responsibilities, skills, functions, experience, educational factors, requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that the employee may be required to perform. The Co-op reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or a work environment change.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.