Volunteer Manager - (Torrington)

Position Summary: The Volunteer Manager is responsible for implementing the Volunteer Management System within the Torrington Recovery Community Center. Includes recruitment, retention, training, evaluation, and recognition.

The ideal candidate is enthusiastic, highly organized, and passionate about working closely with individuals in recovery. 

Benefits: CCAR offers a highly attractive compensation package. Benefits offered include medical, dental, vision, life insurance, 401(k), generous time off, 14 paid holidays, employee assistance program, and other fringe benefits. 

A valid driver’s license, insurance, and reliable vehicle are required. Travel to other recovery community centers as needed.  

Salary range: $50,000 - $54,000

Key responsibilities:

•    Manage all Recovery Community Center Volunteers, including scheduling, supervision, evaluation, retention, and  record keeping.
•    Facilitate all volunteer trainings related to orientation, volunteer roles, and ongoing volunteer development.
•    Ensure Telephone Recovery Support (TRS) calls are completed according to the established schedule.
•    Provide individual support, system navigation for recoverees and their families, provide resources, referrals, answer  phone calls, and handle requests for assistance.  
•    Assist with the various Recovery Community Center daily activities and special events related to volunteers.
•    Provide oversight for student interns (scheduling, supervision, evaluation). 
•    Recruits volunteers; promotes recovery support services in their local community. 
•    Work with the RCC Manager to maintain a recovery-focused culture.
•    Serve as a recovery ambassador.
•    Promote the message and services of CCAR.
•    Perform additional duties as required to support organizational needs and priorities.

Qualifications:

•    Minimum of three years of community organizing and/or volunteer management experience preferred. 
•    Positive attitude, motivational, and encouragement skills necessary.
•    Experience in facilitating trainings.
•    Knowledge about addiction recovery a plus.
•    Strong customer service ethic. 
•    Cultural competency and experience working with diverse populations.
•    Demonstrated excellence in written and oral communication skills.
•    Organizational skills with keen attention to detail and ability to prioritize.
•    Computer skills and current technology experience.
•    Time management skills. 
•    Self-starter, flexible and team-oriented.  

Physical abilities:

•    Standing, walking, sitting, hand and finger dexterity: Frequently
•    Stooping, kneeling, crouching, crawling, and bending: Occasionally
•    Reaching outward and overhead: Occasionally
•    Lifting: 10–30 lbs.
•    Visual requirements: Vision correctable to 20/20

How to apply:

The Volunteer Manager is a full-time exempt (35 hour/week) (in-person) position with occasional evenings required. Travel to other Recovery Community Centers for support as needed. A cover letter highlighting your interest and experience is required. Cover letters and resumes will be accepted until the position is filled. Submit cover letter and resume by clicking "apply" button or by fax 860-244-2228 or mail to CCAR, Attn: Human Resources, 75 Charter Oak Avenue Building 1 Suite 305, Hartford, CT 06106.  Note: A cover letter is required. Resumes without a cover letter will not be considered. EOE.