Unit Customer Service Rep - ED Hold
Tampa, FL, United States4d ago
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Key details
- Location
- Tampa, FL, United States
- Work style
- Onsite
- Function
- Customer success & Support
- Focus area
- other
- Posted
- 4d ago
Skills
About the role
Under general supervision, follows established policies, procedures and professional guidelines, performing customer service, receptionist and clerical/ secretarial activities. Serves as a communication resource for patients, visitors, family, and health care team members with the ability to triage communication priorities. Answers the telephone and patient intercom system. Alerts nursing staff to patient and family concerns and other calls, orders supplies and stock items as required. Keeps unit neat and organized. Also responsible for performing job duties in accordance with mission, vision and values of Tampa General Hospital. Other duties as assigned.
Under general supervision, follows established policies, procedures and professional guidelines, performing customer service, receptionist and clerical/ secretarial activities. Serves as a communication resource for patients, visitors, family, and health care team members with the ability to triage communication priorities. Answers the telephone and patient intercom system. Alerts nursing staff to patient and family concerns and other calls, orders supplies and stock items as required. Keeps unit neat and organized. Also responsible for performing job duties in accordance with mission, vision and values of Tampa General Hospital. Other duties as assigned.
- High school diploma or GED required.
- Ability to demonstrate knowledge of customer service excellence, basic computer skills, and communicates effectively both verbally and in writing required.
- Prior hospital or healthcare experience preferred.
- High school diploma or GED required.
- Ability to demonstrate knowledge of customer service excellence, basic computer skills, and communicates effectively both verbally and in writing required.
- Prior hospital or healthcare experience preferred.
TGH Main Campus (TGHMAIN)
1 Tampa General Circle
Tampa, 33601