【安達產險】TM Supervisor, DM/TM Dept.
Taipei, Taiwan1mo ago
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Key details
- Location
- Taipei, Taiwan
- Work style
- Onsite
- Level
- Senior
- Function
- Operations & Strategy
- Focus area
- other
- Posted
- 1mo ago
About the role
• 客服人員管理/人員培訓/話務督導
• 解答保戶詢問保險相關問題
• 客戶情緒抱怨處理
• 處理客服相關行政事務及報表製作
• 執行主管交辦事項
• 提升諮詢客戶滿意度之改善方案或提案
- 5年以上保險、金融或電話行銷相關工作經驗。
- 2年以上團隊管理經驗