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Skills
About the role
Overview
Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.
Responsibilities
The Patient Access Representative will be responsible for arranging for efficient and accurate collection of information for orderly registration of pediatric, adult, and geriatric patients. Collects and distributes patient information, billing information, and collection information. Provides financial estimates and collects applicable patient financial liability. Positively affects the patient’s experience. Makes patients and families aware of hospital policies and procedures. The duties of this position require the exercise of courtesy in speaking with patients, families, and others to maintain sound community relations
Qualifications
Six months prior clerical or customer service experience preferably in a hospital or medical office. Prior collections experience in a medical setting. Excellent communication and strong customer service skills. Working knowledge and ability to perform accurately and efficiently on computer. Typing skills of 30 wpm.