Technical Author

Join IDEX Material Processing Technologies and be part of a team that provides specialist equipment & solutions for powder material handling & blending, particle size reduction, and liquid processing for the pharmaceutical, nutraceutical, food, and biopharmaceutical sectors. Here, you’ll collaborate with talented professionals from our globally recognized brands—including Quadro, Fitzpatrick, Matcon, and Microfluidics—who are dedicated to solving complex manufacturing challenges.

Our commitment to trust, teamwork, and excellence empowers every team member to contribute meaningfully to help our global customers. We celebrate diversity and inclusivity, ensuring that every voice is heard and valued. If you are passionate about creative problem-solving and want to make a real impact, come and discover a rewarding career with IDEX MPT, where every day is an opportunity to excel and drive positive change.

Technical Author

Overall purpose of role: 

The purpose of this role is to draft and deliver all technical documentation for MPT Evesham products within the scope of supply. The role-holder will be required to collaborate effectively with engineers, project managers and operations team members to deliver accurate and user-friendly documentation in accordance with the project schedule. There is also a requirement to support the development of new technical publications and actively contribute to the ongoing enhancement of existing documents.

Key Responsibilities:

• Draft and maintain comprehensive, user-friendly Operating Instructions, Maintenance Instructions, Installation Instructions for all Matcon equipment. Incorporate company branding in to documents.
• Assemble OEM equipment documentation for inclusion in customer documentation packs. Check supplied documentation is complete, correct and certification reflects the scope of supply and engage suppliers in the event of non-conformance.
• Compile conformity documentation for food and pharmaceutical customers including supplier part certification, quality assurance documents and equipment certification in accordance with relevant directives (eg. Machinery, ATEX, Food Hygiene etc).
• Liaise with engineering teams to incorporate design changes in to standard technical documentation. Ensure technical documentation aligns with regulatory requirements.
• Manage configuration of documentation. Ensure document revisions reflect the latest design and safety principles.
• Create and maintain technical specification documents (System Overviews, Functional Specifications) for all standard and bespoke equipment.
• Support the Design Risk Assessment process from a documentation point of view. Incorporate residual safety information in to documents in a clear and unambiguous manner.
• Create and update equipment spare parts lists. Work alongside engineering and spares teams to establish critical and wearing spare parts for standard and bespoke equipment.
• Support commercial and purchasing teams to ensure all necessary supplier documentation is identified and obtained.
• Manage translation process with external supplier for all technical documents.
• Manage material conformity documentation for stock items from suppliers. Engage suppliers to ensure conformity documentation remains current and reflects the regulations and directives applicable.

This list is not exhaustive and the job holder may be asked from time to time to undertake other duties so that the team or department can function efficiently. Such a request will be reasonable and will be within this role’s normal scope of authority.

Skills & Abilities:

• Strong collaborative focus with excellent communication skills showcasing the ability to extract technical information from mechanical, electrical/automation engineers and translate in to plain, user-friendly instructions for customers.
• Be aware of documentation requirements for food and pharmaceutical customers to support their validation process. Familiarity with food hygiene requirements for machinery and product contact is an advantage.

Knowledge & Qualifications:

• Diploma or Bachelor’s degree in Engineering, Technical Communications, or a related technical discipline (or equivalent practical experience).
• Previous experience creating and maintaining technical documentation for machinery, ideally in the food and pharmaceutical industries.
• Understanding of the Machinery Directive/Regulation, CE/UKCA marking processes and ATEX directive.
• Familiar with Microsoft Office applications, Adobe Acrobat and online document management portals. Ability to create simple drawings and graphics for inclusion in manuals.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to:

• Stand, Walk and/or Sit 50% of the time
• Use hands to handle, reach and feel: 90% of the time
• Talk and hear 100% of the time
• Regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to the following environmental conditions:

·        Manufacturing environment

Location and any travel requirements: 

Evesham site, Worcestershire, UK.