Talent Manager, Greater China

Job Overview

The Talent Manager, Greater China reports directly to the Director of Talent, Greater China and is based in the Shanghai Hub. The role manages and coordinates key Talent Acquisition and Talent Management activities across Greater China. Key responsibilities include recruitment for General Manager and Hub positions, school partnerships, Employee Value Proposition activation, Talent Acquisition projects and technology, as well as the delivery of talent development processes such as talent review, performance cycles and other assigned talent programs. The position works closely with HR Business Partners, area hotel manager, hotel HR teams, business leaders and Asia Pacific Talent teams to ensure consistent and effective execution of agreed talent priorities.

Key Responsibilities

Executive & Hub Recruitment — Greater China

• Manage end-to-end recruitment for assigned General Manager, Shanghai Hub and other priority positions across Greater China.
• Partner with hiring managers and HR Business Partners to clarify role requirements, develop sourcing approaches and coordinate selection processes.
• Conduct sourcing, screening and initial assessment, and maintain timely candidate communication throughout the recruitment process.
• Support market mapping and pipeline development for General Manager, Hub and other critical talent populations.
• Coordinate interviews, assessment activities, candidate documentation, offer processes and recruitment follow-up.
• Maintain accurate recruitment information and provide regular pipeline and progress updates.

School Partnerships & Early Career Talent

• Coordinate partnerships with selected hospitality schools and universities in Greater China.
• Support campus engagement activities, career events, school roadshows and talent attraction programs.
• Work with hotel HR teams to connect school partnerships with internship, graduate and early career talent needs.
• Track partnership activities and outcomes, and recommend practical improvements.

Employee Value Proposition & Talent Attraction

• Support the activation of Hyatt’s Employee Value Proposition in Greater China through relevant content, campaigns, events and candidate touchpoints.
• Partner with Internal Communications and regional Talent teams to ensure consistent and locally relevant employer branding messages.
• Coordinate talent attraction content across appropriate internal and external channels.
• Collect candidate and stakeholder feedback and identify opportunities to improve candidate experience and employer presence.

Talent Acquisition Projects & Capability Building

• Coordinate and deliver assigned Talent Acquisition projects across Greater China.
• Support the development and implementation of recruitment processes, guidelines, toolkits, interview resources and manager training.
• Conduct market research and benchmarking to support improvements in recruitment practices.

• Manage project plans, stakeholder communication, milestones and follow-up actions.

Talent Acquisition Technology

• Support the implementation, adoption and ongoing enhancement of Talent Acquisition systems and digital tools in Greater China.
• Coordinate with Greater China stakeholders, regional or global Talent teams, HR technology teams and external system providers.
• Support user testing, process documentation, system training and change communication.
• Monitor system usage and data quality, collect user feedback and recommend practical enhancements.

• Explore appropriate uses of AI-enabled sourcing, assessment and talent tools to improve efficiency and user experience.

Talent Review, Succession & Mobility

• Coordinate Greater China talent review and succession planning processes for assigned talent populations.
• Prepare talent data, templates and meeting materials, and maintain accurate talent profiles, succession information and follow-up actions.
• Work with HR Business Partners to ensure talent information is complete and updated in a timely manner.
• Monitor agreed actions and support internal talent mapping and mobility discussions.

Talent Pool Management

• Support the ongoing management and maintenance of Greater China talent pools for assigned talent populations.
• Keep talent profiles, career interests, mobility information, development priorities and readiness information current in designated systems.
• Coordinate regular talent pool reviews and follow up on agreed actions with relevant stakeholders.
• Support the identification and tracking of internal talent for potential vacancies, development opportunities and future deployment.
• Maintain appropriate talent pool classification, status and data quality, and support periodic clean-up and governance activities.
• Provide talent pool insights and pipeline information to support talent review, succession and workforce discussions.
  

Performance Cycle & Talent Programs

• Support the delivery of colleague check-ins, performance management cycles and other assigned talent development programs across Greater China.
• Coordinate timelines, communications, tools, supporting materials and completion tracking in partnership with regional teams and HR Business Partners.
• Provide process guidance to HR teams and managers and support related information or training sessions.
• Coordinate assigned leadership and talent pipeline programs, including nomination, participant communication, progress tracking and follow-up.
• Support HR Business Partners in improving the quality and consistency of check-ins and performance conversations through practical guidance, tools and communication.

Talent Data, Reporting & Governance

• Maintain accurate Talent Acquisition and Talent Management information across relevant systems and tracking tools.
• Prepare regular recruitment, talent review, performance cycle and program reports.
• Consolidate data and insights to support talent discussions and decision-making.
• Follow agreed processes, data standards, confidentiality requirements and governance practices.
• Identify operational gaps and recommend practical improvements.
• Perform other duties as assigned by the manager.
  

Job Overview

The Talent Manager, Greater China reports directly to the Director of Talent, Greater China and is based in the Shanghai Hub. The role manages and coordinates key Talent Acquisition and Talent Management activities across Greater China. Key responsibilities include recruitment for General Manager and Hub positions, school partnerships, Employee Value Proposition activation, Talent Acquisition projects and technology, as well as the delivery of talent development processes such as talent review, performance cycles and other assigned talent programs. The position works closely with HR Business Partners, area hotel manager, hotel HR teams, business leaders and Asia Pacific Talent teams to ensure consistent and effective execution of agreed talent priorities.

Key Responsibilities

Executive & Hub Recruitment — Greater China

• Manage end-to-end recruitment for assigned General Manager, Shanghai Hub and other priority positions across Greater China.
• Partner with hiring managers and HR Business Partners to clarify role requirements, develop sourcing approaches and coordinate selection processes.
• Conduct sourcing, screening and initial assessment, and maintain timely candidate communication throughout the recruitment process.
• Support market mapping and pipeline development for General Manager, Hub and other critical talent populations.
• Coordinate interviews, assessment activities, candidate documentation, offer processes and recruitment follow-up.
• Maintain accurate recruitment information and provide regular pipeline and progress updates.

School Partnerships & Early Career Talent

• Coordinate partnerships with selected hospitality schools and universities in Greater China.
• Support campus engagement activities, career events, school roadshows and talent attraction programs.
• Work with hotel HR teams to connect school partnerships with internship, graduate and early career talent needs.
• Track partnership activities and outcomes, and recommend practical improvements.

Employee Value Proposition & Talent Attraction

• Support the activation of Hyatt’s Employee Value Proposition in Greater China through relevant content, campaigns, events and candidate touchpoints.
• Partner with Internal Communications and regional Talent teams to ensure consistent and locally relevant employer branding messages.
• Coordinate talent attraction content across appropriate internal and external channels.
• Collect candidate and stakeholder feedback and identify opportunities to improve candidate experience and employer presence.

Talent Acquisition Projects & Capability Building

• Coordinate and deliver assigned Talent Acquisition projects across Greater China.
• Support the development and implementation of recruitment processes, guidelines, toolkits, interview resources and manager training.
• Conduct market research and benchmarking to support improvements in recruitment practices.

• Manage project plans, stakeholder communication, milestones and follow-up actions.

Talent Acquisition Technology

• Support the implementation, adoption and ongoing enhancement of Talent Acquisition systems and digital tools in Greater China.
• Coordinate with Greater China stakeholders, regional or global Talent teams, HR technology teams and external system providers.
• Support user testing, process documentation, system training and change communication.
• Monitor system usage and data quality, collect user feedback and recommend practical enhancements.

• Explore appropriate uses of AI-enabled sourcing, assessment and talent tools to improve efficiency and user experience.

Talent Review, Succession & Mobility

• Coordinate Greater China talent review and succession planning processes for assigned talent populations.
• Prepare talent data, templates and meeting materials, and maintain accurate talent profiles, succession information and follow-up actions.
• Work with HR Business Partners to ensure talent information is complete and updated in a timely manner.
• Monitor agreed actions and support internal talent mapping and mobility discussions.

Talent Pool Management

• Support the ongoing management and maintenance of Greater China talent pools for assigned talent populations.
• Keep talent profiles, career interests, mobility information, development priorities and readiness information current in designated systems.
• Coordinate regular talent pool reviews and follow up on agreed actions with relevant stakeholders.
• Support the identification and tracking of internal talent for potential vacancies, development opportunities and future deployment.
• Maintain appropriate talent pool classification, status and data quality, and support periodic clean-up and governance activities.
• Provide talent pool insights and pipeline information to support talent review, succession and workforce discussions.
  

Performance Cycle & Talent Programs

• Support the delivery of colleague check-ins, performance management cycles and other assigned talent development programs across Greater China.
• Coordinate timelines, communications, tools, supporting materials and completion tracking in partnership with regional teams and HR Business Partners.
• Provide process guidance to HR teams and managers and support related information or training sessions.
• Coordinate assigned leadership and talent pipeline programs, including nomination, participant communication, progress tracking and follow-up.
• Support HR Business Partners in improving the quality and consistency of check-ins and performance conversations through practical guidance, tools and communication.

Talent Data, Reporting & Governance

• Maintain accurate Talent Acquisition and Talent Management information across relevant systems and tracking tools.
• Prepare regular recruitment, talent review, performance cycle and program reports.
• Consolidate data and insights to support talent discussions and decision-making.
• Follow agreed processes, data standards, confidentiality requirements and governance practices.
• Identify operational gaps and recommend practical improvements.
• Perform other duties as assigned by the manager.
  

Experience

• Minimum of 6–8 years of relevant experience in Talent Acquisition, Talent Management or a broader Human Resources role.
• Hands-on experience managing professional, management or senior-level recruitment processes; experience with General Manager or executive recruitment is preferred.
• Experience supporting talent review, succession planning, performance management, colleague check-ins or leadership development programs.
• Experience working in a multinational, matrixed or multi-location organization.
• Experience with school partnerships, employer branding, HR projects or recruitment technology would be an advantage.
• Hospitality or other customer-oriented industry experience is preferred.

Education

• Bachelor’s degree required; a major in Human Resources, Business Administration, Hospitality Management or a related discipline is preferred.

Computer Skills Needed to Perform this Job

• Microsoft 365, including PowerPoint, Excel, Word and Teams.
• Applicant tracking systems, HR platforms, LinkedIn Recruiter and other recruitment or talent technologies.
• Familiarity with AI-enabled sourcing, assessment or talent tools is preferred.

Additional Comments and Requirements

Talent Acquisition

• Strong sourcing, interviewing, assessment and candidate management skills.
  

Talent Management

• Good understanding of talent review, succession, performance management and talent development processes.

Project Management

• Strong project coordination skills, with the ability to manage multiple workstreams, stakeholders and deadlines.
  

Business Partnership

• Builds effective working relationships with business leaders, HR Business Partners, hotel HR teams and regional stakeholders.

Analytical Skills

• Comfortable working with talent data, recruitment metrics and reporting.

Communication

• Strong written, verbal, presentation and facilitation skills; fluency in Mandarin Chinese and English is required.

Ways of Working

• Able to work independently within agreed priorities, exercise sound judgment, maintain confidentiality and stay closely aligned with the Director of Talent, Greater China.
  
  
  

Experience

• Minimum of 6–8 years of relevant experience in Talent Acquisition, Talent Management or a broader Human Resources role.
• Hands-on experience managing professional, management or senior-level recruitment processes; experience with General Manager or executive recruitment is preferred.
• Experience supporting talent review, succession planning, performance management, colleague check-ins or leadership development programs.
• Experience working in a multinational, matrixed or multi-location organization.
• Experience with school partnerships, employer branding, HR projects or recruitment technology would be an advantage.
• Hospitality or other customer-oriented industry experience is preferred.

Education

• Bachelor’s degree required; a major in Human Resources, Business Administration, Hospitality Management or a related discipline is preferred.

Computer Skills Needed to Perform this Job

• Microsoft 365, including PowerPoint, Excel, Word and Teams.
• Applicant tracking systems, HR platforms, LinkedIn Recruiter and other recruitment or talent technologies.
• Familiarity with AI-enabled sourcing, assessment or talent tools is preferred.

Additional Comments and Requirements

Talent Acquisition

• Strong sourcing, interviewing, assessment and candidate management skills.
  

Talent Management

• Good understanding of talent review, succession, performance management and talent development processes.

Project Management

• Strong project coordination skills, with the ability to manage multiple workstreams, stakeholders and deadlines.
  

Business Partnership

• Builds effective working relationships with business leaders, HR Business Partners, hotel HR teams and regional stakeholders.

Analytical Skills

• Comfortable working with talent data, recruitment metrics and reporting.<