Switchboard Operator

• Location: Wichita, KS
• Facility: Via Christi Hospital, St. Francis
• Department: Telecommunications
• Schedule: Rotating | Full-Time, 40 hours weekly, 10:45pm-7:15am

Via Christi associates are eligible for tuition discounts and priority placement in select healthcare programs through our academic partnership with Wichita State University.

• Answer and efficiently route high-volume incoming internal and external calls in accordance with organizational standards.
• Maintain up-to-date desk directories, on-call schedules, emergency reference guides, and key contact lists.
• Utilize paging systems and beepers to promptly connect personnel and activate medical code response teams.
• Broadcast critical emergency codes, facility alerts, safety drills, and disaster management announcements following precise protocols.
• Serve as a vital communication hub, delivering professional customer service to patients, visitors, and staff.

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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