Supervisor, Sales

ABOUT SOLENIS

Solenis is a leading global producer of specialty chemicals focused on partnering with water-intensive operations to solve complex water treatment, process improvement and hygiene challenges with advanced chemical and equipment solutions for consumer, industrial, institutional, food & beverage, and recreational pool and spa water markets.

The product portfolio of Solenis includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

Headquartered in Wilmington, Delaware, USA, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis has been recognized as a Best Managed Company for 4 consecutive years and was named as 2024 Best Managed Company Gold Standard Winner.

ROLE : Business Head, HealthCare

REPORTS TO : Vice President Institutional Solutions, S. Asia

BASE LOCATION : Mumbai

POSITION SUMMARY

The incumbent will lead the Healthcare business in S.Asia (India & SAARC markets) and will be accountable to drive sustained profitable growth for the business. In addition to delivery of top line and bottom-line objectives, the incumbent is expected to drive improvements in sales and customer management processes and deliver an outstanding customer experience. The position will have a span of 33 FTE sales organisation with 6 Direct reports.

PRINCIPLE ACCOUNTABILITIES

1. SALES: To achieve revenue & EBITDA growth plans for the F&B business in India

2. PROFITABILITY: To drive profitability improvement initiatives and deliver profitability (GP% and Commercial DOP%) targets

3. CUSTOMER EXPERIENCE: To ensure an outstanding customer experience, measured through customer retention metrics, NPS (Net Promoter Score) and CSAT (Customer Satisfaction) Surveys

4. PROCESSES: To drive sales and customer management processes and ensure delivery of business objectives (revenue and EBITDA growth, growth at strategic accounts, innovation sales, working capital)

5. STRATEGIC INITIATIVES & KEY METRICS: To deliver revenue and EBITDA targets as per the annual operating plan for S. Asia Healthcare business

• To deliver the profitability targets for the business by focusing on price increases and initiatives to reduce cost to serve
• To drive strategic initiatives for future growth focusing on new customers, new segments, new products and new markets
• To develop and sustain senior management relationships at strategic accounts
• To focus on developing key capabilities (sales, new business development, key account management, technical)
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, age, disability or protected veteran status.

6.LEADERSHIP : Seasoned leader with Enterprise Mindset to drive cross cultural team

• Must be passionate about creating an engaged and motivated team
• Has to lead by example and from the front.
• Must demonstrate an aptitude for talent development
• Must have a track record of delivering consistent profitable growth

7. COMPETITION MANAGEMENT: To identify, track and handle competitive moves

8. ENSURE RESOURCES AND SUPPORT: Collaborate with all the enabling functions to ensure required support.

9. SUPPORT CLUSTER OBJECTIVES: To provide support to the VP Institutional S.Asia to meet overall business objectives for the designated cluster as well as the region

10. INTEGRITY: To drive an ethical work culture across the team and company.

11. EHS: To ensure compliance with Solenis EHS standards

EDUCATION & EXPERIENCE :

• A Postgraduate preferably MBA with 15 years of commercial (sales, marketing, corporate accounts, BDM) experience in Industrial/ B2B environment
• At least 10 years in Business & People Leadership position
• At least 5-7 years’ experience in managing P&L delivery
• Prior experience in Healthcare /Infection control, cleaning & hygiene and/ or water treatment industry is desirable but not essential