Sr. Training Coordinator

Description

Job Title - Sr. Training Coordinator

Compensation - $82,500-$96,500

Location - Belltown, Seattle

Schedule - M-F 8-5 pm

The posted salary range reflects the full compensation band for this position. Starting pay for new hires is typically established near the base of the range. Employees may also be eligible for an additional $1,000 for qualifying bilingual or multilingual language proficiency and/or $1,000 for qualifying advanced educational credentials.

Work at Evergreen Treatment Services and make a difference in our community!

• ETS has been working to transform the lives of individuals and their communities through innovative and effective addiction and social services in Western Washington for over 50 years. Learn more about our mission and values.
• Change begins within. We strive to foster and sustain a diverse and inclusive community within our organization. Find out how we are working to achieve racial equity, health equity, and community justice.
• Our Clinic Services and REACH teams bring critical professional expertise and heartfelt compassion to the work they do every day to serve our most vulnerable community members. Check out the compelling stories told by our patients, clients, and staff members that provide more information and a clear picture regarding our organization’s essential work.

REACH Mission and Values

The REACH Program works with individuals experiencing homelessness and behavioral health conditions to help them achieve stability and improved quality of life. The REACH mission is to foster community health and safety through outreach, relationship, healing interventions and systems advocacy for people who use drugs.? REACH provides outreach-based-care coordination, multidisciplinary clinical services, and supports to access and maintain housing.? All services are based in principles of harm reduction that offer respect and dignity to individuals moving through stages of change in their lives.

REACH incorporates a racial equity lens that includes naming the impact and actively dismantling systems of oppression rooted in White Supremacy, while addressing the root causes perpetuating historical trauma and immense suffering in individuals’ lives.? We are committed to building a robust behavioral health response that diverts people away from jail by rebuilding community and providing services to ensure those presently marginalized aren’t just surviving, but able to thrive.

REACH offers an array of services ranging from survival support provided where folks are living outside to linkages to essential resources such as housing, assistance to resolve legal issues, health care, entitlements and easily accessible treatment for substance use disorders and mental health conditions.

The REACH team is passionate about creating a hospitable and welcoming environment for all people while providing quality services on an individually tailored basis to our clientele. REACH values diversity of lived experience, is committed to racial equity and social justice, and appreciates hard work, creativity, and a good sense of humor. People who have been impacted by the criminal legal system are encouraged to apply.

This dynamic position plays an important role in helping ETS accomplish our mission!

Job Summary:

• Provides support for Community Justice leadership team and training initiatives, supporting a equitable training strategy and infrastructure that strengthens organizational learning and equips staff to deliver high-quality, client-centered services aligned with the agency’s mission.
• Coordinate all onboarding and ongoing training for staff assigned to the LEAD contract and who work within REACH’s Community Justice domain.
• Coordinate with necessary external partners to arrange and facilitate all REACH Community Justice focused trainings for program staff, including direct service staff, coordinators, and leadership team members.
• Coordinate the implementation of Community Justice and REACH-at large training programs (e.g., onboarding, staff annual training needs, clinical skills), ensuring alignment with best practices and advancing staff capacity in harm reduction, trauma-informed care, motivational interviewing, and equity-centered practice.
• This position requires community engagement and the development and maintenance of positive, collaborative relationships with REACH staff and partner agencies to effectively coordinate and deliver training services. The nature of this position is extremely independent, requiring initiative and creative thinking, multi-tasking abilities, excellent interpersonal relationships and conflict resolution skills.?

What you contribute to this role – Responsibilities:?

• Training/onboarding new staff to REACH, including providing new staff orientation sessions which cover REACH mission and values, policies and procedures, documentation, overview of programs, AGENCY training, time sheet training, etc.?
• Developing structured training modules for staff in the Community Justice domain, with input on content from subject matter experts, to be used for internal staff trainings and external community presentations.?
• Schedule and track annual trainings—maintain a master training calendar for Community Justice staff members.
• Act as Liaison for annual HR trainings.?
• Designs and continuously improves existing staff training programs including New Employee Orientation, Skills Workshops, In-service Trainings, and Supervisor trainings. ?Supports all logistics for these large and small group trainings. ??
• Analyzes unmet needs for staff training, develops a comprehensive training plan, then organizes and implements all aspects of agency training, meeting these needs by using internal personnel or external consultants. ???
• Researches, develops, and implements leadership development programs for all levels of staff, but specifically new supervisors and managers in keeping with industry best practices. ???
• Researches, designs, and launches alternative delivery methods for learning, including web-based training and distance learning opportunities.?
• Provides consulting services to REACH departments regarding training and analyzes training requests, makes recommendations to the appropriate person, and coordinates training activities with other collaborators as appropriate.?
• Develops metrics to assess the effectiveness of training. Evaluates training provided to ensure relevance and employee satisfaction and determine the success of training outcomes. Prepares and presents effective written and oral reports about training programs.?
• Manage Training Budget: Develops and monitors the training budget; Conducts cost-benefit analyses to assess utilization of outside training resources; Negotiate and execute consultant and vendor contract services as needed. ???
• Provides support for Community Justice leadership team and training initiatives, supporting a equitable training strategy and infrastructure that strengthens organizational learning and equips staff to deliver high-quality, client-centered services aligned with the agency’s mission.
• In coordination with the Training department, assist with all onboarding and ongoing training for staff assigned to the LEAD contract and who work within REACH’s Community Justice domain.
• Coordinate with necessary external partners to arrange and facilitate all REACH Community Justice focused trainings for program staff, including direct service staff, coordinators, and leadership team members.
• Coordinate the implementation of Community Justice and REACH-at large training programs (e.g., onboarding, staff annual training needs, clinical skills), ensuring alignment with best practices and advancing staff capacity in harm reduction, trauma-informed care, motivational interviewing, and equity-centered practice.
• In coordination with the Training department, develop structured training modules for staff in the Community Justice domain, with input on content from subject matter experts, to be used for internal staff trainings and external community presentations.
• Develop and maintain positive, collaborative relationships with REACH staff and community partners.??
• Participate in REACH staff meetings and other required meetings.?
• Carry out all job responsibilities in accordance with ETS REACH values, policies and procedures.?
• Local travel on behalf of the Agency is a job requirement.

Note: New and/or different duties and responsibilities may be assigned to this job at any time.?

Requirements

What you bring to this role – Qualifications:

Education and/or Relevant and Lived Experience (if applicable):

• Two (2) years of experience in training, organizational development, or adult education, including designing and delivering training for diverse audiences required.
• Demonstrated expertise in adult learning theory, curriculum design, and facilitation of large groups/audiences required.
• Strong understanding of equity, diversity, and inclusion principles, with experience applying an equity lens to training content and delivery required.
• Experience developing and managing budgets required.
• Bachelor’s degree in adult education, organizational development, human resources, social work, or related field required.
• Experience developing leadership programs or Train-the-Trainer models preferred.
• Experience evaluating training programs using metrics and performance data preferred.
• Prior experience in homelessness services, behavioral health, or harm-reduction settings preferred.

Knowledge and Skills

• Have an understanding of racial justice and social equity and a commitment to helping create an equitable environment for all ETS clients and patients as well as fellow staff.
• Ability to establish and maintain effective working relationships with clients, patients, and staff from a wide variety of ethnic, socioeconomic, and cultural backgrounds.
• Ability to prioritize workload and daily activities and complete tasks in a timely and efficient manner?
• Ability to set boundaries, resolve conflict and de-escalate issues?
• Must be able to pass a Washington State Patrol criminal background check?
• Strong interpersonal skills and verbal/ written communication skills.
• Flexible team player, with excellent attention to detail.
• Ability to maintain confidentiality and use discretion when handling highly sensitive information.
• Computer literate, with basic knowledge of Microsoft Office Suite (or equivalent suites such as Google Workspace), as well as a high level of initiative in keeping current with technological changes.? Skills needed include basic functions such as utilizing MS Outlook email and calendaring programs (or equivalent) and sending attachments, using MS Teams or equivalent chat, call, and videoconference features, and navigating search engines such as Edge or Google and carrying out browser searches and website benchmarking steps.

Additional Essential Information:

Physical Conditions and Requirements:

• The employee may be exposed to illicit drug residues and fumes or other bio-hazardous materials when carrying out job functions. There is also potential for exposure to bloodborne pathogens. ?ETS will provide employees with appropriate training to limit the risk of exposure to bloodborne pathogens. Policies and procedures are in place addressing each item specifically.
• The employee is regularly required to sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms and talk or hear; frequently required to stand, walk, and kneel; occasionally to climb balance, or stoop; rarely to crouch or crawl.
• The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close, color, and peripheral vision and the ability to adjust focus. The noise level in the work environment is moderate.

Equipment Used:

• Computer, photocopier, fax machine, and phone.
• Use of a program vehicle, for which a valid Driver’s License and acceptable driving record is required.

Inclusivity and Reasonable Accommodation:

• Evergreen Treatment Services is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
• ETS will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation, or if the accommodation creates an undue hardship for ETS. We also seek to provide reasonable accommodation for the interview process.

Check Out ETS’ Excellent Benefits - Part of Your Total Rewards Package in this Role!

Key Benefits:

• Medical and Dental benefits, as well as voluntary Vision benefits.
• 403b Retirement Plan with employer match starting at 2% at 1 year, and Roth IRA.
• Basic Life/ADD/FSA tax saving accounts for health and dependent care.
• Employee Assistance Program (EAP), voluntary long-term disability coverage.
• Vacation (2 weeks/year, access at 6 months), Sick leave (24 days/year, access at 30 days).
• Mental health leave (12 days/year, access at 30 days).
• Holidays (12 days/year) and one Floating Holiday per year.