Sr. Systems Analyst

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Job Summary

This position is responsible for designing enhancements and new business applications and/or information systems solutions through integration of technical and business requirements; serving as technical designer to identify best solution and resulting technical specifications within limits of code environment; linking Business Analyst needs and Architect definition to technical solutions. Ensures the integrity, security, scalability, and daily availability and of the databases supporting the Illinois and Texas Blue Chip and IRIS CICS applications through proactive monitoring and management activities.
For Interoperability initiatives, this role provides technical systems analysis and solution design expertise supporting healthcare data exchange, HL7 FHIR standards, and enterprise API integrations. Partners with Product Management, Architecture, Development, QA, and external vendors to translate business and CMS regulatory requirements into scalable and secure solutions supporting Patient Access, Provider Access, Payer-to-Payer, and Provider Directory APIs, including associated portal and partner onboarding capabilities. Develops operational dashboards, API performance metrics, and monitoring capabilities to provide visibility into API utilization, transaction volumes, system availability, performance, and error trends, leveraging enterprise tools to proactively identify issues and improve operational efficiency.

Responsibilities include:

*Provide technical expertise in HL7 FHIR, US Core, USCDI, and healthcare interoperability standards.
*Support design and implementation of Patient Access, Provider Access, Payer-to-Payer, and Provider Directory APIs.
*Define FHIR data mappings, API specifications, and integration requirements.
*Coordinate integrations across MuleSoft, API gateways, enterprise systems, and external applications.
*Support Interoperability Developer Portal enhancements and third-party application onboarding.
*Develop dashboards to monitor API utilization, performance, transaction volumes, errors, and system health.
*Establish proactive monitoring and alerting using Dynatrace and other enterprise tools.
*Troubleshoot API, integration, and production issues and drive root cause resolution.
* Develop detailed technical specifications and designs for waterfall/XP projects / system enhancements.
* Provide application domain knowledge to the ADM team.
* Manage unstable applications / systems by helping to resolve incidents and issues.
* Support infrastructure first build with Solution Architects and Infrastructure Engineers.
* Review, guide, troubleshoot and resolve contentious issues escalated during implementation.
* Evaluate integration of SaaS / COTS packages to current environment.
* Develop operating procedures and user manuals for transition into routine operations.
* Enable building of knowledge databases for technology, solutions and domain areas.
* Work with architecture, application services, infrastructure, release management and other relevant stakeholders to enable a smooth deployment.
* Continuously work on capturing and transferring tacit knowledge to vendors and knowledge management systems.
* Maintain the common I/O access subsystem (database access layer) used to access these files.
* Maintain the in-house developed utilities that assist in managing the databases and their integrity.
* Manage the underlying test platforms and files used by developers maintaining these applications
* Partner with system analysts and solution engineers to translate business and technical requirements into detailed designs that are secure, robust, scalable and extensible.
* Write or review responses to audit requests. SDO severity and authorization reports.
* CICS ABEND reporting.
* Production and Test problem determination and debugging
* Capacity planning
* Testing processes for select system software upgrades
* Incorporate application cost optimization practices, including leveraging the Intelligent Reliability Operations module to enhance system stability and reduce operational expenses. (PE Only)

Required Job Qualifications

* Bachelor Degree and 4 years Information Technology OR Technical Certification and/or College Courses and 6 year Information Technology experience OR 8 years Information Technology experience.
* Knowledge of application configuration

* Knowledge of Big Data Analytics - HAVeN / HADOOP/ Autonomy / Vertica
* Knowledge of Cloud computing / SaaS / IaaS / PaaS technologies
* Knowledge of Integration Technologies - Tibco/Informatica/CAS
* Knowledge of Mobile technologies - Phonegap / iOS / Android / Java / HTML5
* Knowledge of Scripting Languages - BASH / PERL / PYTHON / RUBY
* Service Oriented Architecture - SOAP / REST
* Web Technologies - HTML/CSS/Java/ASP.Net/PHP/Ruby/C#
* Rapid prototyping
* Requirements definition & management
* SDLC Methodology - Agile / Scrum / Iterative Development
* System Performance management
* Conceptual thinking
* Creative thinking
* Problem solving and analytical thinking
* Strong oral/written communication skills

Preferred Job Qualifications:

* Bachelor Degree in Computer Science or Information Technology related
* Experience implementing HL7 FHIR-based healthcare interoperability solutions.

* Knowledge of Da Vinci, CARIN Blue Button, US Core, and Plan-Net Implementation Guides.

* Experience with Patient Access, Provider Access, Payer-to-Payer, or Provider Directory APIs.

*Knowledge of CMS interoperability regulations and requirements.

* Experience with MuleSoft, API management, and enterprise integration platforms.

* Experience with developer portals and third-party application onboarding.

* Experience with Dynatrace or similar monitoring and observability tools.

* Experience with Power BI, Grafana, or similar dashboarding tools.

* Experience with cloud-native technologies, microservices, and Kubernetes

* Ability to execute
* VSAM File:
o Backup and Restore
o Forward Recovery
o Conversions for filler expansion, key restructuring etc
o Reorganizations and free space tuning
o Naming convention standards
o Special loads and reports or extract
o Logstream management and design
o Master file copybook creation and copybook change management
o Disaster Recovery support
o Data flow and file design and access key design consulting
o Creation and initialization of test databases
o Test copies of production files
o Ad hoc record fixes
o Batch tuning consultation
o CICS memory and CICS topology

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

This position may be performed remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii.

 

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

Base Pay Range

$92,700.00 - $167,500.00

Exact compensation may vary based on skills, experience, and location.