Sr. Program Manager, Construction (Remote Opportunity)

As a Sr. Program Manager at Quest Diagnostics, you won’t just manage timelines; you will shape the physical spaces where life-saving diagnostics happen. From state-of-the-art laboratory buildouts and relocations to facility upgrades, you will lead high-impact, multi-million dollar projects across the US. You will design and deliver world-class spaces that improve Quest’s operational efficiency, elevate employee experience, and directly improve patient care.

The Sr. Program Manager is remote. The Sr. Program Manager will initially support a construction project in TX and will then include projects across the US. Travel will vary based on the project location (25-50%) and needs of the organization.

Project Leadership

• Leads projects and working teams to effectively initiate, plan, execute, monitor, and close projects
• Leads projects through issues, roadblocks, and complex problems
• Acts as a change agent to drive cross-functional teams toward success
• Guides team members to perform through issues, constraints, and competing priorities

Project Ownership

• Owns the project timeline, budget, resource allocations, and deliverables/results
• Balances strategic big-picture vision with small-but-crucial tactical details

• Demonstrates a hands-on approach to work through detailed operational issues

Project Management & Execution

• Ensures all appropriate project management tools are completed and used effectively (e.g., project charter, Gantt chart, status updates, risk registers)
• Applies project management tools and techniques toward a variety of large and inter-related projects
• Establishes and leads programs comprised of multiple projects, including designing executive roll-up reporting, cascading communication structures, operating rhythms, and tracking integrated milestones and deliverables

Communication & Stakeholder Engagement

• Actively communicates with project sponsors, business leaders, and key stakeholders
• Establishes regular communication cadences and reporting mechanisms
• Effectively manages sponsor and stakeholder expectations

Delivery & Accountability

• Delivers expected project outcomes and key performance indicators
• Performs root cause analysis on project shortfalls and executes corrective action plans as necessary
• Documents business processes to ensure standard work and operational clarity

Coaching & Capability Building

• Coaches employees on the use of project management tools, concepts, and practices to foster self-sufficiency, sustainability, and scalability across teams
• Leads training sessions and workshops
• Participates in organizational Communities of Practice
• Completes required continuing education and professional development

Work Experience

• Required Work Experience: 7+ years of demonstrated experience leading large or complex construction or real estate-related projects with multiple workstreams from initiation to completion
• Preferred Work Experience: Experience supporting projects for a regulated industry.

Education and Certifications

• Bachelor’s Degree is required.
• Project management credentials, such as certification administered by the Project Management Institute (PMI) required

Knowledge

• Demonstrated experience facilitating collaborative discussions or workshops
• Demonstrated ability to develop strong cross-functional relationships
• Demonstrated experience leading organizational change
• Demonstrated ability to influence business leaders
• Experience with business process management
• Basic knowledge of Voice of Customer (VOC) tools
• General knowledge of strategic planning and breakthrough planning methodologies

Skills

• Strong data analysis skills
• Advanced problem-solving and critical-thinking abilities
• Effective written and verbal communication skills across multiple formats (formal presentations, executive meetings, conference calls, emails, and memos)
• Proficiency in Microsoft Word, Excel, PowerPoint, and Microsoft Project
• High interpersonal capability and collaborative mindset
• Sound decision-making and judgment under pressure
• Exceptional planning, prioritization, and organization skills
• Negotiation and conflict resolution skills
• Results-oriented, creative, persistent, and composed
• Ability to learn new concepts rapidly and navigate ambiguity
• Ability to work independently with minimal supervision