Sr. Director, Revenue Operations

Accountabilities:

As the senior Revenue Operations leader for the Americas, you will own the regional operating model, improve business predictability, and ensure operational priorities support the organization's financial objectives. Key responsibilities include:

• Partner with the Americas Sales leadership team to shape and execute regional sales strategy, maintain business predictability, and establish the operating plan supporting financial targets.

• Own the Americas Annual Operating Plan, including go-to-market structures, territory design, headcount optimization, booking targets, and regional pricing and discounting strategies.

• Lead the regional forecasting process, providing executive-level insights into pipeline health, forecast risks, mitigation strategies, and the factors influencing business performance.

• Recruit, mentor, and manage a high-performing Revenue Operations team, supporting professional development, accountability, and strong execution.

• Establish and oversee operational governance, including quarterly business reviews, weekly forecasts, and pipeline inspections, while defining relevant KPIs and aligning leaders on corrective actions.

• Identify operational bottlenecks and implement performance-improvement initiatives in partnership with Sales leadership to support regional growth and scalability.

• Represent the Americas within the global Revenue Operations organization, ensuring regional needs inform global systems, processes, and operational roadmaps.

• Drive the adoption of AI tools across the Sales organization, identifying and supporting use cases for forecasting, pipeline analysis, sales management, representative productivity, and territory planning.

Requirements:

The ideal candidate combines extensive Revenue Operations experience with executive-level influence, strong financial and analytical capabilities, and a track record of scaling operations within a high-growth SaaS environment. The role requires both strategic leadership and the ability to engage directly with operational and technical challenges. Key qualifications include:

• 12+ years of experience in Revenue Operations or Sales Operations, with direct people-management experience considered an advantage.

• Significant experience leading Americas Operations or an equivalent regional or segment Revenue Operations function within a high-growth SaaS organization.

• Deep understanding of enterprise sales models, multi-channel distribution strategies, and complex financial modeling.

• Demonstrated ability to influence senior executives, including SVP- and EVP-level stakeholders, and act as a trusted partner to Sales leadership during periods of rapid growth or organizational change.

• Expert-level knowledge of Revenue Operations technology, including Salesforce (SFDC) and forecasting or conversation-intelligence platforms such as Clari and Gong, with the ability to use these tools to drive changes in sales behavior.

• Strong analytical judgment and the ability to translate complex data into clear recommendations, actionable business insights, and reliable forecasts.

• Ability to move effectively between high-level strategic planning, hands-on deal execution, and troubleshooting operational systems.

• Bachelor's degree in a business or technology-related discipline; an MBA or equivalent executive experience is preferred.

Benefits:

• Base salary range of $198,650–$298,000 USD, depending on candidate location and other applicable factors.

• Restricted Stock Units (RSUs) and Employee Stock Purchase Plan (ESPP).

• Flexible time off, paid company holidays, and paid sick time.

• Gender-neutral parental leave and grandparent leave.

• Medical, dental, and vision insurance.

• 401(k) retirement plan with company match.

• Life and disability insurance.

• Health and dependent care Flexible Spending Accounts (FSAs).

• Voluntary hospital, accident, and critical illness benefits.

• Employee Assistance Program (EAP) and prepaid legal services.

• Nationwide pet insurance, cancer care program, and global business travel medical insurance.

• Home office allowance and mobile phone reimbursement.

• Wellness coaching and gym or wellness reimbursement.

• Fertility coverage and adoption and surrogacy reimbursement.