Specialist, Store Operations
Clayton, MO, United States1w ago
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Key details
- Location
- Clayton, MO, United States
- Work style
- Onsite
- Level
- Mid level
- Experience
- 3–5 yrs
- Function
- Operations & Strategy
- Focus area
- other
- Posted
- 1w ago
Skills
customer serviceexcelgomicrosoft wordoutlookpayrollpivot tablespoint of saleproject managementsapvendor management
About the role
Join our dynamic and thriving footwear company as a Specialist, Store Operations in St. Louis, MO where you'll have the opportunity to make an impact and shape the future of our renowned brands. If you have a passion for fashion, eager to learn and have an eye for detail, this is the perfect role for you! As a member of our team, you'll be part of a company that values results, caring and learning.
What will you be doing?
Assists all functional areas with projects and initiatives that will alter existing store programs or systems
Serves as a subject matter expert for operational standards, policies and procedures, and compliance requirements as they relate to our stores
Identifies system and process opportunities to improve overall efficiency and execution
Participates in the development, testing, and rollouts of field system (POS, PC, Reporting, Shipping/Store Fulfillment, etc.) enhancements in partnership with IT and other teams
Schedules store tasks in a manner that prioritizes sales and customer service and minimizes task overload
Creates and maintains accurate end-user documentation regarding field policies and procedures
Generates ad-hoc reporting for field and home office partners
Analyzes data, including reports and other documentation, to evaluate the success of store initiatives and to identify opportunities and individual store needs
Coordinates all operational aspects of new store openings, closings, relocations, and remodels, including developing comprehensive guides for use by Field Associates and Field Leadership and leading all communication with the Field
Manages the store supply process for new and existing stores, including vendor relationships and field requests
Partners with field leadership to develop and maintain store sales, payroll, selling metrics, and incentive plans
Tracks and forecasts store operating expenses
Maintains field contact lists and system hierarchies
Perks you will enjoy!
Our Shoe Discounts: No matter your style, we’ve got your perfect fit covered with a 30% Associate Discount across Famous Footwear and Caleres brands
Benefits that Start Day One: To learn more details about our total rewards including 401k, health benefits and PTO, visit yourcaleres.com
Get Paid When You Want: Access your money as you earn it and request your earnings before payday
Mental Wellness: Your mental health is important to us, and we offer free, 24/7 confidential support and resources through CompPsych EAP for eligible associates
Relaxed Dress Code: At Caleres, we believe that the right shoes can take you anywhere, and your authentic self is always in style. Feel free to leave your professional attire in the back of your closet!
Site Perks: Full access to our onsite gym, Starbucks, Grab and Go Market, and free parking located in the convenient area of downtown Clayton, MO
Qualifications that make you the perfect fit!
Bachelor’s degree in Business Management, IT, or related fields preferred
3-5 years of Retail experience preferred
Excellent written and verbal communication skills
Ability to partner with multiple cross-functional teams and position levels
Strong problem solving and innovative thinking abilities
Project management experience, with ability to manage multiple, concurrent projects with different scopes, requirements, and partners
Proven organizational, prioritization, and time management abilities
Advanced proficiency in Microsoft Excel, including formulas and pivot tables
Proficiency in Microsoft Word and Microsoft Outlook
Working knowledge of SAP and IBM iSeries systems a plus
What will you be doing?
Assists all functional areas with projects and initiatives that will alter existing store programs or systems
Serves as a subject matter expert for operational standards, policies and procedures, and compliance requirements as they relate to our stores
Identifies system and process opportunities to improve overall efficiency and execution
Participates in the development, testing, and rollouts of field system (POS, PC, Reporting, Shipping/Store Fulfillment, etc.) enhancements in partnership with IT and other teams
Schedules store tasks in a manner that prioritizes sales and customer service and minimizes task overload
Creates and maintains accurate end-user documentation regarding field policies and procedures
Generates ad-hoc reporting for field and home office partners
Analyzes data, including reports and other documentation, to evaluate the success of store initiatives and to identify opportunities and individual store needs
Coordinates all operational aspects of new store openings, closings, relocations, and remodels, including developing comprehensive guides for use by Field Associates and Field Leadership and leading all communication with the Field
Manages the store supply process for new and existing stores, including vendor relationships and field requests
Partners with field leadership to develop and maintain store sales, payroll, selling metrics, and incentive plans
Tracks and forecasts store operating expenses
Maintains field contact lists and system hierarchies
Perks you will enjoy!
Our Shoe Discounts: No matter your style, we’ve got your perfect fit covered with a 30% Associate Discount across Famous Footwear and Caleres brands
Benefits that Start Day One: To learn more details about our total rewards including 401k, health benefits and PTO, visit yourcaleres.com
Get Paid When You Want: Access your money as you earn it and request your earnings before payday
Mental Wellness: Your mental health is important to us, and we offer free, 24/7 confidential support and resources through CompPsych EAP for eligible associates
Relaxed Dress Code: At Caleres, we believe that the right shoes can take you anywhere, and your authentic self is always in style. Feel free to leave your professional attire in the back of your closet!
Site Perks: Full access to our onsite gym, Starbucks, Grab and Go Market, and free parking located in the convenient area of downtown Clayton, MO
Qualifications that make you the perfect fit!
Bachelor’s degree in Business Management, IT, or related fields preferred
3-5 years of Retail experience preferred
Excellent written and verbal communication skills
Ability to partner with multiple cross-functional teams and position levels
Strong problem solving and innovative thinking abilities
Project management experience, with ability to manage multiple, concurrent projects with different scopes, requirements, and partners
Proven organizational, prioritization, and time management abilities
Advanced proficiency in Microsoft Excel, including formulas and pivot tables
Proficiency in Microsoft Word and Microsoft Outlook
Working knowledge of SAP and IBM iSeries systems a plus