Soft Goods Coordinator / Order Entry

Sheffield Furniture & Interiors is seeking an experienced, organized, and detail-oriented Soft Goods Order Entry Coordinator to join our team at our corporate headquarters in Phoenixville, Pennsylvania.

This position plays an important role in bringing our designers' visions to life by coordinating custom window treatments and other soft goods projects from the initial quote through production and delivery. The ideal candidate enjoys working with both creative and operational details, is comfortable managing multiple projects, and takes pride in helping designers deliver beautiful results for their clients.

Position Summary

The Soft Goods Order Entry Coordinator provides administrative, quoting, ordering, and project support for Sheffield's soft goods business. This position works closely with our vendors, receiving team, and in-house workroom to ensure that custom window treatments and related soft goods projects are ordered correctly and completed on schedule.

Essential Duties and Responsibilities

• Provide daily administrative and operational support to the Soft Goods Department and in-house workroom.
• Process orders, create purchase orders, and place orders with fabric, hardware, and soft goods vendors.
• Review order details, specifications, measurements, and pricing to ensure accuracy.
• Track orders and communicate with vendors regarding availability, lead times, backorders, and deliveries.
• Maintain accurate project records, order documentation, and status updates.
• Receive, organize, prepare, and ship fabrics, trims, hardware, and other materials to workrooms.
• Assist with organizing materials within the workroom and receiving areas.
• Communicate with vendors and workroom personnel to help keep projects moving efficiently.
• Assist with resolving order discrepancies, missing materials, and other project-related issues.
• Perform additional administrative and departmental support duties as needed.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of administrative, office, order entry, or related business experience.
• Experience with custom window treatments, textiles, home furnishings, or interior design preferred.
• Proficiency in Microsoft Excel and general computer applications.
• Strong organizational skills with excellent attention to detail.
• Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines.
• Excellent written and verbal communication skills.
• Comfortable learning new software
• Positive, dependable, and collaborative team player.
• Ability to lift and move materials weighing up to 25 pounds.

Schedule

• Full-time Monday-Friday 8:30-4:30

Compensation & Benefits

We offer competitive compensation and a comprehensive benefits package, including:

• Health, dental, and vision insurance
• 401(k) retirement plan
• Paid time off
• Employee discounts
• Additional company-sponsored benefits

About Sheffield Furniture & Interiors