Service Technician II

Imagine yourself…

·       Doing meaningful work that makes an everyday impact on the world around you. 

·       Growing your expertise and expanding your skillset with every project. 

·       Owning your ambition and fueling your career growth. 

 

It’s possible with a role at Ott, where you’ll have the chance to shape the future of your career—and the future of our planet.

 

At Ott, a Veralto company, you’ll help protect the world’s water resources with trusted, decision-ready intelligence. Join a team delivering decision-ready intelligence that helps customers manage water with clarity and confidence—from one site to global networks.

 

As part of Ott and the broader Veralto network, you’ll do work that matters—helping deliver solutions with real-world impact while building your skills and growing your career.

 

We offer:

• 
  
• Professional onboarding and training options
• Powerful team looking forward to working with you
• Career coaching and development opportunities
• Health benefits
• 401(k)

Reporting to the Service Manager, the Service Technician II is responsible for to provide high-quality repair and preventative maintenance services for all Ott brands equipment supported through the Service Center. This position may involve mentoring and guidance of the Service Technician I staff member(s).

This position is part of the Environmental - Technical Customer Support - Service Center Hydro Analytics located in Loveland, CO and will be onsite.

In this role, a typical day will look like:

• Use established work instructions to provide repair, calibration, certification and preventative maintenance services for all Ott brands equipment within customer chosen deadlines.
• Determine the amount to bill for service within a framework of charges using computerized service systems.
• Maintain high quality of service by being detail oriented and by making proactive improvements in day-to-day functions.
• Provide input to new product design teams as assigned.
• Accurate inventory management.
• Working directly in ERP to manage, quote, bill, and track service orders
• Provide technical assistance as needed to customers, Marketing, Service Tech I, Operations, Inside Sales, R&D and technician advisors.
• Manage daily SQDIP functions.

           

The essential requirements of the job include:  

• Two-year technical degree in electronics or equivalent working experience.
• Proven customer interaction skills
• Team oriented
• Good computer skills
• Mechanical aptitude
• Ability to work independently and prioritize work.
• Ability to work safely around electrical and mechanical hazards
• Willingness to work with products returned from industrial and wastewater sites (protective inoculations available).
• Availability for travel as required.

Pay Transparency:

• The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. 

• The compensation range for this role is $22 - 28 USD/hourly.

• We offer a comprehensive package of benefits including paid time off, and medical/dental/vision insurance to eligible employees.

• Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Ott is proud to be part of the Water Quality segment of Veralto (NYSE: VLTO), a $5.5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto’s vibrant global network of 17,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we’re Safeguarding the World’s Most Vital Resources™—and building rewarding careers along the way.

US ONLY: 

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

The compensation range for this role is $22.00 - $26.00 USD per hour. 

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. 

 

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.  Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation.
 

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.