Service Technician

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.

Individual contributors who provide technical services in “hands-on” roles that support daily business activities (example: sandblasting and assisting in lifting/ rigging in the field or in a workshop). Their work is typically supervised. They perform tasks that are well defined and predictable and comprise defined steps within a larger process. 

Your responsibilities:

• Service Delivery: Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.,)
• Customer Approach: Contributes to customer satisfaction by executing Service work according to customer order and expectation Creates and maintains a good relationship with customers and understands their needs Identifies new sales opportunities and communicates them internally.
• Materials & Supply: Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
• Documents & Reports: Prepares all documents and reports to be signed by the customer representative Reports work done in a timely manner and follows up when needed.
• Troubleshooting: Proactively identifies potential equipment failures and requests proactive corrective actions Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
• Operational Excellence: Proactively identifies suggestions for product and quality improvement and communicates them further in the Accelleron organization Provides recommendations to management to improve operations and customer service.
• Health, Safety and Integrity: Applies safety rules and safe practices as well as environmental responsibilities Reports unsafe practices and incidents.

Your background:

• Minimum 3 years of experience in the turbocharging field.
• Strong hands-on experience in welding, preferably on mechanical or rotating-equipment components.
• Practical knowledge of turbocharger maintenance, repair, overhaul, and component inspection.
• Diploma in Mechanical Engineering, Welding Technology, Fabrication, or a related technical discipline.

Your benefits:

• Attractive compensation & benefits
• Employee Assistance Program
• Global parental leave program

We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron.com.

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Job Family Group:

Service