Service Repair Manager

Location:

Beijing, China

Job ID:

R0149289

Date Posted:

2026-10-29

Company Name:

HITACHI ENERGY HIGH VOLTAGE SWITCHGEAR CO., LTD., BEIJING

Profession (Job Category):

Communications & Corporate Affairs

Job Schedule: 

Full time

Remote:

No

Job Description:

The opportunity

Hitachi Energy Service is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative service solutions, globally.

Our Service offerings empower customers & partners to holistically manage the asset lifecycle—from start-of-life (e.g., Install & Commission), through services designed to strengthen operational-life (e.g., Upgrade, Repair & Extend), to end-of-life activities (e.g., Replace & Decommission).
How you will make an impact
1. You will manage the daily operations of the service repair line, covering safety, quality, delivery, cost and people performance to ensure all repair orders are completed on schedule and meet required quality standards.
2. You will lead overhaul, repair, retrofit and component repair activities for high-voltage circuit breakers and related switchgear, including technical review, repair solution development, process preparation, production execution, testing and final delivery.
3. You will establish and maintain standardized management routines for the service repair line, including daily management, capacity planning, workforce scheduling, workstation and equipment management, work-in-process control, visual management and issue escalation mechanisms.
4. You will lead Industrial Engineering activities to optimize process flow, production line layout, standard time, work instructions, tooling fixtures and man-machine efficiency, so as to continuously improve production capacity, productivity and workforce utilization rate.
5. You will lead Operational Quality management by establishing and monitoring quality control plans, in-process inspections, critical quality checkpoints, testing release standards and quality KPIs, ensuring all repair activities comply with technical specifications, quality standards and customer requirements.
6. You will lead the resolution of technical and quality issues occurring during repair operations, conduct root cause analysis via 8D, RCA and FMEA methodologies, and drive the implementation, verification and closure of corrective and preventive actions.
7. You will implement EHS requirements throughout the repair line, identify potential risks from high-voltage equipment disassembly, lifting operations, energy storage mechanisms, pressure systems and testing work, and ensure full safety and compliance of personnel, equipment and on-site operations.
8. You will coordinate cross-functional teams including Engineering, Quality, Planning, Procurement, Warehouse, Project Management and Field Service to resolve bottlenecks in materials, technology, capacity and delivery, and guarantee customer commitments and project schedules.
9. You will establish and analyze core operational KPIs including SQDC, first-pass yield, rework rate, on-time delivery rate, productivity, standard-time attainment rate, work-in-process status and workforce utilization, and conduct regular performance reviews to formulate targeted improvement measures.
10. You will lead capability building and performance management of the repair team, covering skill matrix management, training certification, personnel development, talent succession planning and multi-skill improvement.
11. You will drive lean manufacturing implementation, process standardization, digital transformation and cost optimization initiatives to reduce repair lead time, quality loss and operational costs, and enhance overall customer satisfaction and service profitability.
12. You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
13. Living Hitachi Energy's core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your Background
1. Bachelor degree or above in Electrical Engineering, Mechanical Engineering, Automation, Industrial Engineering, Quality Management or related disciplines.
2. At least 8 years of relevant experience in high-voltage circuit breaker technology, manufacturing, repair operations or quality control, including minimum 3 years of team or production-line management experience; experience in high-voltage switchgear service, overhaul, retrofit or factory operations is preferred.
3. Possess solid technical knowledge of high-voltage circuit breakers, covering breaker structure, operating mechanisms, interrupters, drive systems, sealing and pressure systems, secondary control and relevant testing requirements.
4. Familiar with end-to-end repair processes including equipment disassembly, inspection, defect assessment, component replacement, assembly, commissioning, testing and release.
5. Equipped with comprehensive production line and shop-floor operation management capabilities covering safety, quality, delivery, cost, personnel, equipment and work-in-process control.
6. Proficient in Industrial Engineering and lean tools including value stream analysis, line balancing, standard time management, workstation design, 5S, visual management and continuous improvement methodologies.
7. Familiar with quality management and problem-solving tools such as quality control plans, inspection standards, FMEA, 8D, RCA, CAPA and nonconforming product management.
8. Possess strong data analysis and KPI management capabilities to identify operational deviations via SQDC, quality, efficiency, capacity, delivery and cost data and drive continuous improvement.
9. Excellent team leadership, cross-functional communication and stakeholder management skills with strong judgment and execution ability to balance technical, quality, delivery and cost priorities.
10. Proficient in SAP and Microsoft Office suite; capable of conducting operational analysis and continuous improvement with Power BI, digital dashboards and other analytical tools.
11. Good command of written and spoken English for effective communication in technical reviews and cross-functional collaboration.
More about us

We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules) :

1.Up to 30 days full paid leaves per year

2.Flexible Benefit program (Supplementary Pensions included)

3.Medical Insurance(outpatient and inpatient)

4.Long service awards

5.Flexible Working(subject to role)

Are you ready for an exciting new challenge? Does the above description sound like you? Welcome  Our selection process is continuous, and the position may be closed before the advertisement expires. So, if you are interested – don’t delay, apply today!  All other questions can be directed to Talent Acquisition Partner: Rebecca Chen, WeChat: rebeccachen2000.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

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Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.