Service Booker - Park Place Corporate Las Colinas
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Key details
- Location
- Irving, TX, United States
- Work style
- Onsite
- Function
- other
- Focus area
- other
- Posted
- Yesterday
Skills
information securitylms
About the role
Join the service team at Park Place!
At Park Place Dealerships, our goal is to ensure an "extraordinary experience" for our clients. We believe our Members (employees) deserve this as well. Everyone on our staff is a Park Place advocate who shares our passion and values. Our ideal candidates are confident, passionate people looking to grow and succeed with one of the most successful organizations in Dallas/Fort Worth. Come join our team as service booker!
The purpose of the Booker is to ensure an extraordinary client experience while creating client advocates. To post final charges on completed repair orders, verifying that all labor and parts charges are documented.
Pay and Recognition:
Weekly pay
Paid holidays & paid time off
Paid training
Stock Awards(select management and front-line team member’s eligible!)
Insurance / Retirement:
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Learning, Tuition Assistance and Career Development:
Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities
Additional advantages:
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Aggressive Employee referral program with bonus opportunities
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Posts final charges on completed repair orders, and make sure that necessary support documentation is with repair order (RO)
Verifies that proper operation codes and warranty damage codes are present on documentation and in compliance of dealership and manufacturer standards
Knows and understands the manufacturer warranty policy and procedures
Determines and enters the applicable labor operation codes, failure codes, and other administrative data required
Records (flag) the appropriate technicians for the hours earned on the operations they performed
Ensures that all deductibles are properly documented so they are collected from the client at the time of repair completion and vehicle delivery
Communicates with Parts Department and Technicians to verify that all charges are documented
Enters and revises information and description of repairs in computer system
Prepares and delivers repair orders for billing
Obtains proper management authorization for policy charges (for any department) and/or discounts applied to a repair order
Acts as back up to the front desk and Cashier as needed
Scans closed ROs
Issues POs for vendors and processes POs and invoices
Knows and understands the Client Concern Resolution (CCR) process, and utilize the program to achieve client satisfaction
Knows and understands the Park Place Privacy and Information Security Policy, and adhere to its requirements
Attends weekly department meetings
INDOTHERDFW
PM22
At Park Place Dealerships, our goal is to ensure an "extraordinary experience" for our clients. We believe our Members (employees) deserve this as well. Everyone on our staff is a Park Place advocate who shares our passion and values. Our ideal candidates are confident, passionate people looking to grow and succeed with one of the most successful organizations in Dallas/Fort Worth. Come join our team as service booker!
The purpose of the Booker is to ensure an extraordinary client experience while creating client advocates. To post final charges on completed repair orders, verifying that all labor and parts charges are documented.
Pay and Recognition:
Weekly pay
Paid holidays & paid time off
Paid training
Stock Awards(select management and front-line team member’s eligible!)
Insurance / Retirement:
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Learning, Tuition Assistance and Career Development:
Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities
Additional advantages:
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Aggressive Employee referral program with bonus opportunities
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Posts final charges on completed repair orders, and make sure that necessary support documentation is with repair order (RO)
Verifies that proper operation codes and warranty damage codes are present on documentation and in compliance of dealership and manufacturer standards
Knows and understands the manufacturer warranty policy and procedures
Determines and enters the applicable labor operation codes, failure codes, and other administrative data required
Records (flag) the appropriate technicians for the hours earned on the operations they performed
Ensures that all deductibles are properly documented so they are collected from the client at the time of repair completion and vehicle delivery
Communicates with Parts Department and Technicians to verify that all charges are documented
Enters and revises information and description of repairs in computer system
Prepares and delivers repair orders for billing
Obtains proper management authorization for policy charges (for any department) and/or discounts applied to a repair order
Acts as back up to the front desk and Cashier as needed
Scans closed ROs
Issues POs for vendors and processes POs and invoices
Knows and understands the Client Concern Resolution (CCR) process, and utilize the program to achieve client satisfaction
Knows and understands the Park Place Privacy and Information Security Policy, and adhere to its requirements
Attends weekly department meetings
INDOTHERDFW
PM22