Senior Specialist, People Analytics
Rakuten Symphony India Private
Bengaluru, KA, India23h ago
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Skills
About the role
Job Description:
The HR People Analytics professional will leverage data and analytics to generate
actionable insights across the employee lifecycle. This role partners closely with HR
Business Partners, COEs, and leadership to drive evidence-based workforce decisions
related to hiring, engagement, performance, retention and HR process automation.
Key Responsibilities
People Analytics & Insights
• Design, develop, and maintain HR dashboards and reports covering:
o Workforce demographics
o Attrition & retention
o Hiring & time-to-fill
o Performance & productivity
o Engagement & employee experience
• Translate complex HR data into clear insights and recommendations for senior
leadership.
• Conduct predictive and diagnostic analyses (e.g., attrition risk, flight risk modeling).
• Data Engineering, Systems & AutomationExtract, connect, transform, and
validate data from multiple systems such as HRIS, ATS, LMS, PMS, and other
business platforms.
• Build and improve data pipelines, reporting layers, and automated workflows that
reduce manual reporting effort.
• Partner with HRIS, IT, and data teams to improve integrations, system connectivity,
data availability, and reporting architecture.
• Support testing, validation, and change management related to people data
systems and reporting enhancements.
• Identify opportunities to streamline workflows using tools such as Monday.com,
SharePoint, Slack, Teams, and other collaboration or automation platforms.
Data Quality & Governance
• Ensure accuracy, integrity, consistency, and usability of workforce data across
systems and reports.
• Define, maintain, and document key metrics, business rules, data definitions,
and reporting standards.
• Establish scalable reporting practices that support consistency and self
service analytics.
• Handle sensitive employee data with strong confidentiality, ethics, and
appropriate controls.
Advanced Analytics & Insight Generation
• Build visualizations using tools such as Power BI, Tableau, or Excel.
• Leverage SQL, Python, or R (preferred) for deeper data analysis and automation.
• Perform trend analysis, segmentation, root-cause analysis, and other
diagnostic analytics to support workforce decisions.
• Apply statistical methods and analytical techniques to identify patterns and
opportunities in people data.
• Support development of predictive or scenario-based analytics such as
attrition risk, hiring funnel analysis, workforce planning, or organizational
effectiveness studies.
• Use storytelling and visualization to improve adoption of analytics in decision
making.
Stakeholder Partnership & Enablement
• Collaborate with HR Business Partners, COEs, HRIS, and leadership to
understand reporting needs and deliver practical analytics solutions.
• Act as a translator between business needs and technical execution.
• Enable greater self-service analytics and data literacy within HR by building
intuitive outputs and scalable processes.
• Explore and implement AI-enabled workflows, prompts, agents, or productivity
tools to improve analytics efficiency and accessibility.
Required Qualifications
Education
• Bachelors degree in Analytics, Statistics, Mathematics, Psychology, HR, Business,
or related field
• Master’s degree (MBA / MS / M.Sc.) preferred
Experience & Skills
• 3+ years of experience in analytics, business intelligence, data reporting, analytics
engineering, or a related data-focused roleStrong experience building dashboards
and reporting solutions using tools such as Power BI, Tableau, Looker, or similar
platforms
• Strong SQL skills and ability to independently extract, structure, and analyze data
from source systems
• Experience working with multiple data sources and building reliable reporting
logic across systems
• Build AI prompts, skills, and agents (e.g., using Rakuten AI, Claude, Cowork,
Copilot) to enable an agile, scalable data analytics (self-service) environment for
the HR team.
Preferred Skills
• Experience with Python, R, or similar tools for analysis, automation, or modeling
• Experience with workflow automation, data connectors, APIs, or low-code/no
code tools
• Exposure to HR, workforce, or people-related datasets is helpful but not required
• Experience supporting reporting or analytics in a cross-functional or enterprise
environment
• Familiarity with systems such as Workday, SuccessFactors, Oracle, SAP,
Darwinbox, ATS, LMS, or performance systems is a plus
• Exposure to predictive analytics, statistical modeling, or forecasting
• Experience using AI tools to improve reporting, analysis, documentation, or self
service enablement
Key Competencies
• Data-driven thinking
• Technical problem-solving
• Business translation
• Attention to detail
• Stakeholder management
• Curiosity and learning agility
• Confidentiality and ethical data handling
• Influencing without authority
Success Measures
• Improved reliability, quality, and timeliness of people reporting and insights
• Increased adoption of dashboards and analytics by HR and leadership
• Reduced manual effort through better automation, system connections, and self
service reporting
• Better workforce decision-making supported by clear, trusted data
• High stakeholder satisfaction with analytics support and delivery
What We Are Looking For
• A technically strong analytics professional who enjoys building from raw data to
insight
• Someone comfortable working across reporting, dashboards, definitions,
automation, and stakeholder requests
• A person who can learn the HR domain quickly, without needing to come in as an HR
subject matter expert
• Someone who can bring structure, rigor, and scalability to pe