Senior Security Supervisor-Security Department-Harlem Health Center-Full Time/Days

Senior Security Supervisor-Harlem Health Center

The Senior Security Supervisor assumes command of Security operations for assigned tour to protect and safeguard Medical Center staff, patients, visitors and property. Supervises and assigns work to Security Supervisor II’s, Coordinators and Security Officers.

• Assigns daily assignments and posts to Security personnel based on established priorities or needs of the department. Supervises subordinate personnel in the field and office during designated tour.
• Adjusts assignments as needed in the event of emergency situations. Instructs Security personnel on tour in their duties and frequently tests their knowledge of their responsibilities.
• Conducts periodic performance evaluations of subordinate personnel and makes recommendations for promotion. Schedules and approves vacations and requests for days off.
• Ensures that a sufficient number of personnel are trained in assignments requiring specific skills. Apportions work load among members assigned to respective tours.
• Oversees the distribution, use, serviceability and proper care of Security Department equipment including alarms.
• Evaluates the effectiveness of assignments and the training needs of Security personnel. Reports any deficiencies to the Director of Security or Security Operations Manager.
• Provides input as to policy development regarding day-to-day operations of Security Department. Implements existing policies and procedures and informs members of Security Department of current directives and orders.
• Ensures that incident reports are made on all significant security related incidents occurring on the Medical Center complex or perimeter.
• Inspects incident reports, theft reports and supervisors’ activity reports submitted by subordinate personnel for completeness and accuracy.
• Prepares investigative reports of neglect of duty or improper performance by subordinates and initiates disciplinary action when warranted. Examines all departmental records for completeness and accuracy.
• Makes frequent personal inspection of general appearance of Security personnel. Initiates requests for or reviews requests for uniform replacement made by Security personnel.
• Cooperates with other departments and agencies in accomplishing objectives of Security Department. Ensures Mount Sinai departments are kept informed of all conditions which impact upon them.
• Maintains working knowledge of Security Department’s Operations personnel in emergency situations. Responds and directs Security Operations personnel in serious situations.
• Supervises distribution and security requirements of employee paychecks.
• Conducts grievance hearings as required.
• Maintains adequate staffing in accordance with established models ensuring equitable distribution of posts, overtime, and time off.
• Supervises a proactive security operation on his tour as evidenced by rates of security reminders, positive contacts and security education/crime prevention.
• Ensures a properly trained force by conducting routine quality assurance evaluations and by using opportunities for formal and informal training classes in subject areas that require reinforcement.
• Improves morale and workplace environment by rapid attention to uniform and equipment needs, adherence of individuals to appearance standards and constant monitoring of work sites and locker rooms for cleanliness and maintenance.
• Improves communication on the tour by coordinating a semiannual program where field supervisors and coordinators meet in teams with all of the members of the tour to exchange ideas.
• Provides input on operational issues, completion of timely and well considered evaluations on subordinates and by taking positive steps in the recognition and resolution of complaints.
• Responds to and direct security personnel in serious situations maintaining liaison with non-security personnel and ensuring complete reporting and documentation.

Six months security-related training

Licensing and Certification Requirements

NYS Security Guard License

Issuing Agency: NYS/Department of State

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $65,193.00 - $97,790.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Non-Bargaining Unit, BKN - Security Department Administration - STL, Mount Sinai St. Luke's

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.