Senior Relationship Manager - Healthcare

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ABOUT THE ROLE:

The Sr. Commercial Relationship Manager-Middle Market is a senior, expert relationship manager responsible for profitable business development and relationship management of the Bank’s largest and most complex Middle Market clients, defined as companies with annual revenues of at least $50MM and up to $1B, within an assigned geographic market.

Serving as the primary relationship owner within the One Bank operating model, this role develops deep trusted‑advisor relationships with senior executives (e.g., CEO, CFO, COO), leads sophisticated relationship strategies, and coordinates integrated solutions across credit, treasury management, capital markets, and other internal partners. The Commercial Relationship Manager IV maintains full accountability for relationship strategy, client experience, credit outcomes, and long‑term franchise value.

Please see below for specific responsibilities and requirements for this role.

YOUR RESPONSIBILITIES:

Business Development & Franchise Growth:
Independently originate, develop, and expand profitable Middle Market relationships through centers of influence, referrals, and existing client networks, while working in partnership with Business Development Officers (BDOs) on new client acquisition. Build long‑term, high‑value relationships that deliver sustained revenue growth, profitability, and increased share of wallet.

Relationship Ownership & One Bank Execution:
Serve as the sole relationship owner and One Bank relationship quarterback for assigned clients and prospects; lead and coordinate internal partners (e.g., Treasury Management, Capital Markets, Wealth) to deliver integrated, client‑centric solutions aligned to client strategy and lifecycle needs.

Client Advisory & Experience:
Maintain frequent, proactive engagement with senior executives to understand business strategy, capital needs, and risk considerations; deliver consultative, insight‑driven advice on financing alternatives, liquidity management, and strategic initiatives; lead all client‑facing activities to ensure a seamless, high‑quality client experience.

Credit Leadership & Risk Management:
Lead complex credit structuring and underwriting discussions, including bilateral and syndicated transactions where applicable; partner with Portfolio Managers and Credit Officers to structure, underwrite, and manage credit exposure in accordance with policy and portfolio guidelines.

Portfolio Management:
Monitor client financial performance, industry trends, and portfolio risk to ensure acceptable credit quality, appropriate pricing, and long‑term franchise value.

Sales Discipline & CRM Execution:
Utilize the Bank’s Customer Relationship Management (CRM) system to manage pipeline, call activity, and relationship planning; reinforce disciplined sales execution and data integrity.

Market & Community Engagement:
Represent Fifth Third in the market through active participation in community, industry, and professional organizations.

Risk Management & Accountability:
Identify, assess, manage, and escalate risks appropriately while operating within the Bank’s risk appetite and adhering to policies and procedures.

Other Duties:
Performing other duties as assigned, adapting to new tasks or shifts in priorities as necessary to support your team’s and the company’s mission.

MINIMUM REQUIREMENTS:

• Bachelor’s or Master’s degree in Business, Finance, Accounting, or a related field (or equivalent work experience)
• Minimum of 7 years of commercial banking experience, including senior‑level relationship management
• Formal commercial credit training or equivalent credit experience
• Demonstrated experience managing complex Middle Market client relationships

Key note on Minimum vs. Preferred Requirements:
This section reflects only the base requirements necessary to qualify for the role. Preferred skills and differentiating capabilities are captured in the Skills for Success section.

REQUIRED SKILLS:

Qualified candidates will possess an advanced to expert degree of proficiency (typically from 7+ years of work or practical experience), in:

• Commercial Credit & Risk Management: Structuring and managing complex credit solutions
• Relationship Management: Owning and leading sophisticated client relationships
• Financial Analysis: Interpreting complex financial statements and cash‑flow dynamics
• One Bank Partner Leadership: Coordinating cross‑line‑of‑business execution
• Executive Communication: Communicating with impact at the C‑suite level

Please refer to the “Skills for Success” section to learn how to stand out as an applicant.

SKILLS FOR SUCCESS:

Qualified candidates will possess an advanced to expert degree of proficiency (typically from 7+ years of work or practical experience), across a suite of skills including, but not limited to:

• Trusted Advisor Mindset: Delivering strategic, insight‑driven advice to senior executives
• Strategic Judgment: Balancing growth, risk, and client outcomes
• Franchise Leadership: Building sustainable, long‑term client relationships
• Influence & Negotiation: Driving outcomes in complex environments
• Enterprise Collaboration: Partnering effectively across the One Bank ecosystem

DOING THE RIGHT THING:

Our employees take pride in doing the right thing for customers and colleagues as well as being accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures that protect all our valuable assets — including you.

Senior Relationship Manager - Healthcare

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. 

LOCATION -- Orlando, Florida 32801

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting.  Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third.  Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.