Senior Director, Enterprise Operations
Free account needed to apply or save. It takes a minute, and we'll bring you right back to this job.
How well do you match this job?
Key details
- Location
- United States
- Work style
- Remote
- Level
- Lead / Staff+
- Job type
- Full-time
- Experience
- 15–18 yrs
- Function
- Operations & Strategy
- Focus area
- other
- Posted
- 12h ago
Skills
About the role
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Director, Enterprise Operations based in the United States.
The Senior Director, Enterprise Operations will play a pivotal role in driving enterprise-wide transformation and improving operational performance within a fast-growing healthcare technology organization. Reporting to the Chief Clinical Operations Officer and partnering closely with the Chief Information Officer, you will shape and execute a multi-year strategy focused on operational excellence and business efficiency. You will lead high-impact initiatives designed to streamline processes, optimize resources, and integrate AI-powered solutions across core business functions. Working with senior leadership, technical teams, and cross-functional stakeholders, you will translate strategic priorities into measurable business outcomes. This role offers an opportunity to influence organizational effectiveness, accelerate digital transformation, and establish a culture of continuous improvement. The ideal candidate is a strategic and hands-on leader who combines business acumen, technological expertise, and strong execution capabilities.
Accountabilities:
-
Enterprise Transformation Strategy: Define and lead a multi-year enterprise transformation strategy, identifying high-impact opportunities to improve operational efficiency, organizational effectiveness, and overall business performance.
-
Transformation Roadmap Execution: Drive enterprise-wide transformation initiatives from initial concept through implementation, ensuring projects deliver measurable improvements in productivity, operational speed, and cost efficiency.
-
Operational Excellence: Identify organizational bottlenecks, process inefficiencies, and structural challenges, developing and implementing solutions that improve workflows, resource utilization, and internal operating models.
-
AI and Technology Integration: Champion the adoption of enterprise AI solutions, intelligent automation, and advanced analytics across core business functions in partnership with technical teams.
-
Performance Measurement and ROI: Establish and monitor transformation KPIs, including productivity improvements, cost-to-serve reductions, and operational throughput. Track realized returns on investment in collaboration with Finance and ensure alignment with financial benchmarks.
-
Cross-Functional Leadership: Lead and develop a team of strategic operators responsible for executing transformation projects while coordinating closely with technology teams and business stakeholders.
-
Strategic Problem-Solving: Proactively identify barriers to transformation, assess organizational needs, and recommend the investments and resources required to accelerate results.
-
Change Management and Culture Development: Drive organizational adoption of new processes, technologies, and operating models while fostering a high-performance culture centered on continuous improvement, accountability, and AI fluency.
-
At least 15 years of overall professional business experience, including a minimum of 8 years leading large-scale operational or digital transformation initiatives within growth-stage or enterprise technology organizations.
-
Demonstrated experience designing and executing enterprise-wide transformation strategies, with a proven ability to translate strategic objectives into actionable initiatives and measurable outcomes.
-
Strong expertise in organizational redesign and process optimization, including identifying operational challenges, evaluating solutions, building stakeholder alignment, and leading implementation.
-
Proven track record of deploying enterprise AI solutions, automation workflows, and advanced analytics to improve operational performance and organizational efficiency.
-
Strong financial and analytical capabilities, including financial modeling, business case development, investment evaluation, and post-implementation ROI measurement.
-
Experience leading complex, cross-functional transformation