Senior Data Analyst
Community Legal Aid Services Inc.
Akron, OH, United StatesJust now
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Skills
About the role
Description
Background:
Community Legal Aid is seeking a Senior Data Analyst who will provide strategic leadership in shaping the collection, reporting, and analysis of data at all levels of the organization. To further its mission of transforming the lives of clients through legal advocacy, Community Legal Aid utilizes data to measure its success and impact in the community and to inform its future advocacy and operational goals. Community Legal Aid implemented a new case management system in 2025. The data analyst will play a key role in the shaping the collection and reporting of data in the new case management system. The Senior Data Analyst will work closely with senior leadership to strengthen the organizational culture of utilizing curated data to determine and measure advocacy goals and community impact.
Job Description:
The Senior Data Analyst develops and implements systems for collecting, reporting, and analyzing data. The primary data source is the organization’s case management system but other external data sources such as court records, census data, accounting system, development data, and telephone system data are used as well.
The Senior Data Analyst will:
- Manage and evaluate internal and external data for use in planning, program development and assessment, resource development and other activities.
- Develop and manage reports on case statistics at the organization, practice group, project, and individual levels.
- Develop and manage reports that monitor compliance with organizational policies and funder requirements.
- Develop and manage reports and systems to identify and correct data entry errors.
- Collaborate with staff to develop systems and reports to track status and provide reports of spending and progress on program goals and objectives for grants.
- Utilize the case management system report builder and external tools such as Power BI, Tableau, and ArcGIS for data analysis and visualization.
- Maintain and update Case Management System structure for purposes of grant and programmatic requirements and implement and train staff on changes to the system.
- Provide strategic leadership on the use of Artificial Intelligence in managing and reporting data.
- Engage with staff to promote the understanding and use of data for advocacy and management purposes.
- Participate in the national legal aid technology community.
Requirements
- Minimum of bachelor’s degree in a related field or commensurate experience.
- Proficient technology skills, including SQL, Python, GIS, Power Automate, Power BI, other business intelligence and data visualization software, and AI.
- Excellent analytical and evaluative skills.
- Travel to national and regional conferences and trainings required.
- Strong attention to detail, accuracy and presentation.
- Excellent interpersonal skills, including attentiveness to cultural needs and differences.
- Ability to work independently and manage deadlines.
- Excellent oral and written communication skills.
- Establish effective working relationships with a variety of individuals.
Community Legal Aid Services is an equal opportunity employer. Minorities and women are encouraged to apply.
$70,000+DOE Excellent working conditions plus generous benefits package.