Senior Associate, Transfer Agency

Job Description

Be an integral member of the Investor Operations team’s daily operations, providing quality client service with the guidance of MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients, Openness and Honesty.

Role and Responsibilities

• Support the quality control review process of daily deliverables adhering to company and department policies and procedures relating to investor registration, dealing, reporting and cash.
• Be a main contact for daily client inquiries and deliverables within your team, striving to consistently complete deliverables within SLAs, escalate any client or deliverable issues where required and appropriate.
• Respond to queries from Clients, Investors, Fund Managers or internal MUFG Departments adhering to a high-quality standard, and provide assistance and guidance to the team members in query responses.
• Through experience, provide guidance to colleagues within the team in daily tasks, processes and deliverables
• Actively participate in regular team check-in meetings/calls sharing information, ideas and supporting colleagues in a positive team culture.
• Support management in department initiatives, projects, risk mitigation
• Support and Promote MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty

Qualifications

Education Requirements

· Diploma or Bachelor degree in a business related field preferred or relevant experience

Work Experience

· 1-2 years’ experience in financial services, fund administration, asset management, banking or client service.

Additional Information

What’s in it for you to join MUFG Investor Services?   

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways.  Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT.  

So, why settle for the ordinary?  Apply now for a Brilliantly Different career.   

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. 

Company Description

Experience something Brilliantly Different with a career at MUFG Investor Services.  

MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more. Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution. To learn more, visit us at www.mufg-investorservices.com.

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