Security Officer – Concierge

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring a Security Officer – Concierge.

Pay Rate: $25.00 an hour.

The Security Professional – Concierge requires strong customer service, administrative, and organizational skills, as well as working knowledge of Microsoft Suite. The Security Professional will be responsible for processing security credentials and access permissions for personnel and others requiring building access. Responsibilities will also include activating and deactivating photo identification cards, programming access through the client software program, monitoring CCTV, programming alarms for guard responses, answering security telephones, greeting visitors, performing office filing and record keeping, and other similar duties as specified in the post orders.

RESPONSIBILITIES:

• Ensure all persons and vehicles have the proper credentials to enter the site.
• Provide customer service by interacting with internal and external clients and assisting with resolving issues or concerns.
• Perform receptionist-related duties, including answering phones, greeting visitors, and directing inquiries as needed.
• Process badges and maintain accurate logs regarding the issuance, return, and tracking of all associated credentials.
• Monitor and regulate daily activities to ensure compliance with site policies and procedures.
• Retain and maintain all access control documents, as well as conduct audits of access control records.
• Record and report any incidents to the Site Supervisor, Operations Manager, or Site Security Manager.
• Acknowledge and share pass-down information with officers on shift.
• Make emergency notifications as necessary pursuant to site post orders.
• Maintain records, spreadsheets, and other administrative documents using Microsoft Excel.

QUALIFICATIONS:

• High school diploma or equivalent.
• Minimum of two (2) years of prior security professional experience, preferably with a focus on access credentialing.
• Effective oral and written communication skills.
• Proficiency with Microsoft Office applications, particularly Microsoft Excel.
• Working knowledge of receptionist and administrative duties.
• Ability to assess and evaluate situations effectively.
• Ability to identify critical issues quickly and accurately.
• Ability to research, investigate, and compile information.
• Ability to write informatively, clearly, and accurately.

PREFERRED QUALIFICATIONS:

• Prior military or civilian law enforcement experience.
• College degree in Criminal Justice.
• Previous receptionist or administrative experience.

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in our company's 401(k) plan, subject to eligibility requirements.
• Seven holidays annually paid at time and a half, if worked.
• 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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