Security Network Operations Center Engineer

POSITION SUMMARY:

The onsite Security & Network Engineer serves as a hands-on technical resource responsible for supporting, implementing, troubleshooting, and maintaining security and infrastructure solutions while contributing to the reliability, security, and continuous improvement of the enterprise technology environment.

RESPONSIBILITIES:

• Network Administration:
  • Deploy and maintain network infrastructure, including switches, firewalls, and wireless access points.
  • Monitor network performance and troubleshoot issues to ensure optimal uptime and connectivity.
  • Configure and manage network protocols, such as TCP/IP, DHCP, DNS, and VPN.
  • Implement and maintain network security measures to protect against threats and vulnerabilities.

• Hardware Management:
  • Install, configure, and maintain onsite Nutanix hyperconverged and on premises server infrastructure
  • Update and patch various systems to ensure security and stability.
  • Manage inventory and lifecycle of network equipment.

• Documentation:
  • Maintain accurate and up-to-date documentation of network infrastructure, configurations, and procedures.
  • Create and update network diagrams and documentation.

• Onsite Responsibilities:
  • Respond to network and infrastructure incidents in a timely manner, which may include traveling onsite to various SRF locations across Los Angeles and San Diego County
  • Serve as a lead role in network and infrastructure projects, which will require traveling onsite to various SRF locations across Los Angeles and San Diego County

• End-user Support:
  • Provide remote and onsite technical support to users regarding network, infrastructure, security and complex support related issues.
  • Serve as a Tier 3 support for the Service Desk as needed.

Additional Responsibilities:

• Works with the Infrastructure & Security Architect and Senior Security & Network Engineer to implement technical solutions, operational improvements, and infrastructure initiatives.
• Participates in technical implementations, system deployments, upgrades, and operational projects.
• Supports the evaluation, testing, deployment, and operation of new technologies and solutions.
• Investigates and resolves operational incidents, service disruptions, and technical issues across supported platforms.
• Participates in troubleshooting and root cause analysis activities, escalating complex issues when appropriate.
• Supports the operation, monitoring, maintenance, and administration of security, network, infrastructure, cloud, identity, and endpoint platforms.
• Follows established technical standards, security requirements, and operational processes.
• Identifies opportunities to improve reliability, security, operational efficiency, and user experience.
• Must have reliable personal transportation to travel to SRF sites.
• Responsible to follow SRF’s policies and established processes.
• Other position-related tasks, as assigned.

Qualifications

• 10+ years of onsite/field experience in one or more of the following disciplines: network administration, systems administration, cloud administration, infrastructure engineering, security operations, or related technical roles.
• Demonstrated experience troubleshooting technical issues in an enterprise environment.
• Experience supporting, administering, or implementing enterprise technology solutions.
• Strong analytical, troubleshooting, and problem-solving skills.

ADDITIONAL DETAILS:

This is a 40 hour per week hourly non-exempt position, Monday through Friday. The position is onsite.

Local candidates only please. No reimbursement for relocation costs offered for this position.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

We offer a competitive benefits package that features a variety of insurance coverage choices including group medical, dental, life insurance, a retirement plan and much more. We also provide paid sick, vacation and holiday time.

No phone calls please.