Security Captain - FT - 1st shift

Position Summary

Baptist Health Princeton

Birmingham, AL

Security Captain - FT - 1st shift

Shift - 07:00 - 15:00

At Baptist Health, our mission is to improve the health and quality of life for the individuals and communities we serve.

Baptist Health Princeton Hospital offers great NEW competitive pay and benefits!

• Medical, Dental, Vision
• 403(b) Retirement Savings Plan w/matching
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Paid Time Off (up to 5 weeks to start)
• Life Insurance
• Extended Leave Plan (ELP)
• Family Care (childcare, elder care, pet care)
• Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt

ALL benefits start on day one!

Position Summary

Supervises Security Officers to provide protection and security of hospital assets, information, patients, visitors and team members.

Responsibilities

• Maintains confidentiality.
• Present a professional demeanor and ability to interface with and provide excellent customer service to a wide range of guests and corporate staff.
• Interprets laws, policies and procedures and communicates them both verbally and in writing.
• Manage emotionally charged situations and customers under extreme stress.
• Supervise training of new security officers and on-going t raining of current security officers.
• Effectively communicates information regarding patient and non-patient needs to peers, subordinates and staff.
• Performs periodic and semi-annual reviews of subordinate team members.
• Conducts investigations and completes reports as required.
• Manages various personnel functions, including hiring, work assignments, coaching plans and correction actions.
• Performs other duties as assigned.
• Maintains regular, punctual attendance consistent with Baptist Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Baptist Health policies and procedures.
• Participates in continual review of Security policies and procedures and provides recommendations for improvement.
• Participates in committees (Safety or Environment of Care, for example) or process improvement team as necessary or required.
• Resolves issues or situations with patients, visitors and staff.
• Addresses first steps in the verbal and written corrective action process.
• Always provides the highest quality of customer service.
• Responsible for department timecard review and approval process.
• Develops a strong working relationship with all departments to support their objectives and achieve positive outcomes.

Qualifications

Education/Training

• High School graduate or equivalent required
• Basic knowledge of Microsoft Word, Excel, and PowerPoint required
• Associate’s degree preferred

Licensure/Certification

• Obtain Crisis Prevention Intervention (CPI) certification within 120 days of hire which must be renewed annually prior to certification expiration
• Obtain State of Alabama Security Officer License through the Alabama Code of Professions and Business (Alabama Code: Title 34 - Professions and Businesses, Alabama Security Regulatory Board, Statute 34-27C-8 Training Requirements).
• Obtain Basic Security Officer certification or higher level of certification through the International Association of Hospital Security and Safety (IAHSS) within 120 days of hire and maintained throughout employment

Experience

• Two years security experience including one year in a supervisory or leadership role required.